TELECOMMUNICATIONS SYSTEMS TECHNICIAN II

Job Description and Duties Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.This is a night shift position monitoring the Public Safety Communications network. Telecommunications Systems Technician II (TST II) performs PMs on MW equipment, such as microwave radio equipment (both analog and digital), multiplex equipment (both analog and digital), switches, routers, servers, firewalls, network cores, VPNs, VLANs, DMZs, TSM800, Active Directory, DHCP, DNS, SNMP, MW antenna systems, MW DC and AC power systems, and telephone equipment to component level using specialized test equipment. Incumbent performs functional and operational checks. Applications are scheduled to be released to the hiring manager on the following dates: • August 7, 2026 • August 21, 2026 • September 4, 2026 You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. • The position(s) require(s) a Background Investigation be cleared prior to being hired. • The position(s) require(s) Medical Clearance prior to being hired. Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances. THIS POSITION IS SUBJECT TO THE POST & BID PROCESS:Priority will be given to Cal OES Post & Bid applicants (if any). Post & Bid applications must be received or post marked no later than 8/07/26, to be considered. Post & Bid applications will be accepted from individuals currently employed by the Cal OES, with permanent status in the classification. Telecom License Requirement:To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #. Application Package RequirementsTo have your application considered for this job opportunity: • List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678. • List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678. • Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours. • You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete. • SROA and Surplus are encouraged to apply and must submit a copy of their letter. • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service. If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency. NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail. **A candidate pool may be established for subsequent vacancies.****All hires may be subject to a criminal background check.****We encourage applicants to apply electronically.** Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Associate degrees in Telecommunications, Computer Science, Networking, or a related field preferred • Industry certifications such as CompTIA Network+, Cisco CCNA, or JNCIA • Minimum 2 years of hands-on experience in a Network Operations Center (NOC) or telecommunications support role • Experience installing, configuring, and supporting network firewalls, switches, routers, VPNs, VLANs, DMZs, and servers (e.g., Active Directory, DHCP, DNS, SNMP) • Strong understanding of Layer 1–3 networking protocols (TCP/IP, Ethernet, BGP, OSPF, MPLS, VoIP, SIP, and unified communications systems) • Experience with MPLS Microwave Network Domains (analyzing, designing, planning, implementing, or optimizing complex projects) • Experience maintaining, testing, and repairing Microwave Networks • Ability to troubleshoot and resolve issues related to: • Fiber and copper circuits (T1, DS3, OCx, Ethernet over Fiber) • Optical transport (DWDM, CWDM, SONET) • Router and switch configuration (Cisco, Juniper, etc.) • Microwave Communications Systems • Experience using network and system monitoring tools (e.g., SolarWinds, Nagios, Zabbix, Netcool) • Experience with ticketing systems (specifically ServiceNow) • Working knowledge of California Public Utilities Commission (CPUC) compliance standards • Familiarity with state and federal telecom regulations, including FCC and E911 requirements • Understanding of Cal/OSHA safety protocols, especially when working around telecom infrastructure • Detail-oriented with excellent communication and documentation skills, including the ability to write incident and escalation reports • Ability to work independently and cooperatively with others, follow oral and written directions, and exercise good writing skills • Ability to work 12-hour shifts, nights, weekends, and holidays as part of a 24x7 operation • A valid California Drivers License • A License/cert identified on the class specification (FCC, APCO, NARTE, NABER) • A High school diploma or GED • Must demonstrate integrity, initiative, dependability, and good judgment Statement of Qualifications All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration. Please review the Duty Statement and the Desirable Qualifications. The SOQ should specifically outline how you meet any or all of the desirable qualifications outlined in the Job Posting and Duty Statement. SOQ FORMAT INSTRUCTIONS: • The SOQ should be no more than two pages, single-sided. PLEASE ANSWER THE FOLLOWING: • This position requires experience in Information Technology protocols and microwave transmission systems. Please detail your relevant background, experience, education, and training that qualify you for this role. • Describe your experience with “coordination” between internal staff and public customers. Please give an example. For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package