Job Information LONG BEACH, CITY OF 411 WEST OCEAN BLVD, 4TH FLOOR LONG BEACH, CALIFORNIA 90802 (562)570-6202 http://www.longbeach.gov/jobs Updated: January 20, 2023 Job Classification: Public Safety Dispatcher The City of Long Beach is currently hiring for Public Safety Dispatcher. Be advised that testing with the City of Long Beach requires that candidates submit an application directly with the City of Long Beach; if you have not submitted an application, please visit: www.longbeach.gov/civilservice to learn more about the Public Safety Dispatcher job opening and to submit an application. Filing will remain open until vacancies are filled. Filing may close without further notice. Salary Information: $1,781.76 to $3,035.20 Biweekly, $3,874.00 to $6,599.00 Monthly Benefit Information: The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking Area Information: Long Beach is a dynamic city covering over 52.3 square miles and featuring 8 miles of shoreline, beaches and scenic marinas. It is the 5th largest city in California and the 32nd largest city in the United States. Long Beach is also the most diverse community with a population of over 487,000 and offers its residents and visitors entertainment, shopping, fine dining, golf courses, cruise lines, historical and cultural districts and tourist attractions like the Aquarium of the Pacific, Farmer’s Market, Toyota Grand Prix, Long Beach Museum of Art, Queen Mary, and the Pike at Rainbow Harbor. Long Beach Unified School District received the Broad Prize for the Best Urban School District. Long Beach is a city where you can live, work and play. Job Requirements Citizenship Required: Lawfully work in US Driver's License: Yes Ability to Read/Speak English: Yes Specific Disqualifiers/Behaviors: Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). Requirements to File: • MUST BE WILLING TO WORK: Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime. • MUST BE ABLE TO: Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps. • Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information: Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required)*. • Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department. The investigation will cover information regarding relatives, references, acquaintances, educational background, residential history, employment history, criminal history, military service records, financial status, legal history, drug use and related areas. Please click here for more information. • Must not have any felony convictions (you must not have been convicted of any crime punishable by imprisonment in a penitentiary). Examples of Duties: Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones; performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance; may act in a variety of dispatch supervisory positions; performs other related duties as required.