TELECOMMUNICATIONS SYSTEMS TECHNICIAN III

Job Description and Duties **This is a re-advertisement. Candidates who previously applied do not need to re-apply. Your application package is on file.** Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply. This is the technical specialist position; however, responsibilities may include lead-person duties. Under direction, incumbents are required to have a valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section) to interpret and apply the provisions of the laws, rules, and regulations of the FCC relating to LMR and microwave communications. Incumbents perform the full-range of technician responsibilities required to ensure continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex. Incumbents demonstrate a good understanding of MPLS and the establishment of labeled switched paths (LSPs) using either labeled distribution protocol (LDP) or resource reservation protocol with traffic engineering (RSVP-TE); and troubleshoot internet enhanced services (IES), (VPWS), virtual private LAN services (VPLS) and virtual private routed network services (VPRN). In a lead capacity, incumbents will plan, organize, oversee and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations and other public safety agencies served. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. • The position(s) require(s) a Background Investigation be cleared prior to being hired. • The position(s) require(s) Medical Clearance prior to being hired. Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances. THIS POSITION IS SUBJECT TO THE POST & BID PROCESS: Post & Bid requirements were previously met with original advertisement. To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #. Application Package Requirements To have your application considered for this job opportunity: • List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678. • List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678. • Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours. • You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete. • SROA and Surplus are encouraged to apply and must submit a copy of their letter. • Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service. If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency. NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail. **A candidate pool may be established for subsequent vacancies.****All hires may be subject to a criminal background check.****We encourage applicants to apply electronically.** Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments • Leadership skills – capable of mentoring, training, and guiding lower-level technicians • Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues • Team-oriented – works cooperatively with colleagues, agencies, and stakeholders • Independent worker – able to take initiative and perform tasks without close supervision • Dependable – reliable for on-call duty, emergency response, and after-hours work • Organized – manages multiple tasks, schedules, and documentation efficiently • Communicative – strong oral and written communication skills for coordinating with agencies and documenting work • Customer-focused – responsive to the needs of public safety agencies and end-users • Physically resilient – to meet work requirements and a high safety consciousness • Professional demeanor – to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients