Behavioral Health Case Manager (O-5 Billet) Non-Supervisory

Summary Coordinates behavioral health services for individuals in ICE custody, including case management, high-risk monitoring, mental health reviews, service referrals, facility visits, continuity-of-care planning, and stakeholder reporting. Requires MSW, independent clinical social work license, and 2+ years post-licensure experience. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. Qualifications PHYSICAL DEMANDS: Sitting and/or standing for extended periods of time (6-8 hours). Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time. Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Clinical Social Workers require successful completion of a master's degree in Social Work (MSW) from a graduate program in social work accredited by Council on Social Work Education (CSWE). Licensed Clinical Social Workers must hold a current, active, valid, and unrestricted clinical license to practice clinical social work independently offered by a U.S. State, the District of Columbia, Commonwealth, territory, or jurisdiction is required. The clinical social worker license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. The clinical social worker license must be the highest clinical license of clinical social work designated by the licensing board where it was received. This position requires clinical privileging by IHSC. -or- Clinical Psychologists require successful completion of a PhD or PsyD in Clinical Psychology from an accredited graduate program. A graduate program in Clinical Psychology accredited by the American Psychological Association is preferred. Psychologists must hold a full, current, and unrestricted license by a State or Territory at the Doctoral level for psychologists. The Clinical Psychologist license must be maintained in a permanent, full, independent, and unrestricted status during the term of employment. This position requires clinical privileging by IHSC. Minimum of three years' experience as a Licensed Clinical Social Worker or Clinical Psychologist, at the independent level as recognized in the state licensed, whereby clinical supervision is not required. Maintains BLS for Healthcare Providers® certification through the American Heart Association®. Knowledge of the case management process commensurate with training and education at the master's level. Knowledge of a diverse set of group and individual therapeutic modalities (examples include, but are not limited to art, music, drama, creative-writing, life skills, etc.). Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands. Ability to navigate in an electronic work environment including electronic health records, web-based training and communications. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII). Strong knowledge and experience with differential diagnosis of common mental health and/or substance use disorders, screening and assessment, treatment planning for common mental health and/or substance use disorders, and suicide prevention and intervention strategies Ability to work with patients or their providers to coordinate care telephonically, via telepsych video conferencing, and/or in-person. Knowledge of evidence-based counseling techniques, psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., CBT, DBT, ACT, motivational interviewing, problem-solving treatment, behavioral activation, etc.). Knowledge of transgender population healthcare services Ability to plan and organize own workload and travel schedule utilizing the IHSC travel policies. Computer literate on Microsoft Office applications. Knowledge of ICE National Detention Standards (NDS), and Performance-Based National Detention Standards (PBNDS) and Family Residential Standards (FRS) and maintain proficiency in detention healthcare standards. Must obtain National Association of Social Work (NASW) Board Certification in Case Management and/or Case Manager Certification (CCM) credential through the Commission for Case Manager Certification within 18 months of hire (Clinical Psychologist will need to earn the CCM only). Experience in a detention/correctional or residential healthcare setting preferred. Verbal and written proficiency in English (required) and Spanish (preferred). How You Will Be Evaluated We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection. Required Documents To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application. New Call to Active Duty Cover letter/Letter of Interest. Please include location preference here. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references (i.e., name, title, and contact information) CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service How to Apply To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 10/21/2026. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.