Field Operations & Enforcement Division Specialist (Automotive Program Specialist)

Job Description and Duties Under the general direction of the Automotive Program Supervisor II, the Automotive Program Specialist is responsible for quality control and report review, investigations, complaint resolution, disciplinary action, probation monitoring and support of the field office by providing training and guidance. * Please refer to the "Application Instructions" and "Additional Information" for specifics on how to apply.* In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. Please let us know how you heard about our position by taking this brief survey. https://forms.office.com/g/ZDz01HNTGG CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. You will find additional information about the job in the Duty Statement. Special Requirements The position(s) require(s) a valid California driver's license (CDL). Provide a photocopy in PDF format of the front and back of your CDL, clearly showing your name as stated on the license, issuing state, CDL number, class, and expiration. The position(s) require(s) Medical Clearance prior to being hired. Applicants shall have a work record clear of revocation or suspension of departmental-issued licenses for Vehicle Safety Systems Inspection, Smog Technician, and or Smog Inspector. Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Knowledge of equipment and methods used in the maintenance and repair of automotive equipment. • Ability to operate tools used in automotive repair, inspect automotive equipment, purchase parts and materials, keep accurate records of inventory, reconcile and make reports, follow oral and written directions. • Ability to work cooperatively with others, work efficiently, report to work on time, maintain consistent, regular attendance, work under changing priorities or deadlines, look and act in a professional manner, and exhibit courteous behavior toward coworkers at all times. • Ability to analyze information and make decisions in a competent and timely manner. • Ability to ask effective questions, evaluate information, apply guidelines and procedures, and make accurate and timely decisions. • Ability to work independently with minimum supervision. • Ability to maximize utilization of computers to accomplish daily tasks. • Positive attitude and highly motivated. • Excellent verbal and written communication skills. • Excellent organizational skills. Statement of Qualifications Instructions Statement of Qualifications A Statement of Qualifications (SOQ) must be submitted for the hiring manager’s review and is considered the first interview for this position. An SOQ is a narrative that outlines relevant experience, education, and training that specifically qualifies you to perform the duties of the position for which you are applying. If your qualifications are competitive, you will be invited to come in for an on-site interview. A resume, cover letter, or other documents do not substitute for the SOQ. Applications submitted without the required SOQ will be considered incomplete and may not be considered for this position. • Your SOQ must be typed, at least one (1) full page but less than two (2) pages in length, and formatted using 12-point Arial font, single spacing, and one-inch margins. • Your SOQ must contain your name and the position’s Job Control (JC) Number in the header. • Your SOQ must indicate your total years of experience and list the official title or civil service classification performing each of the essential duties listed in the Duty Statement. Incorporate why you are interested in the position, your enforcement experience, and why you will be successful in this position. Be specific with your responses. Incompatible Work Activity This position is subject to the Incompatible Work Activity (IWA) Policy of the Department of Consumer Affairs (LGL 23-01). If hired, the candidate would be subject to the IWA Policy and Employment Attestation, and the candidate’s participation and/or ownership related to an Automotive Repair Dealer and possession of any Bureau of Automotive Repair license must be disclosed and determined not to pose a conflict prior to employment. Specifically, Bureau of Automotive Repair employees are prohibited from engaging in any employment, activity, or enterprise that is clearly inconsistent, incompatible, in conflict with, or inimical to their duties as a state officer or employee (Government Code section 19990). If an employee is uncertain about whether an activity, employment, or enterprise violates this policy, the employee should immediately consult with their supervisor, who will state in writing whether the activity, employment, or enterprise is prohibited. Failure to follow any of the provisions of this policy is cause for discipline, which may include termination of employment.