TAX COMPLIANCE REPRESENTATIVE

Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Under the close supervision of the Tax Administrator I, the Tax Compliance Representative (TCR) performs a mixture of routine and complex compliance assignments. Use of judgment and knowledge of statutes, regulations, and compliance procedures is required to resolve delinquent tax liabilities and/or delinquent tax returns. Resolving case assignments may involve contact with the employer or the employer's representative by telephone, written correspondence, field calls or utilization of other collection tools such as 1733/1735 investigations, issuance of warrants, etc. The TCR should possess basic skills in the use of a personal computer or laptop with Microsoft Software applications (i.e., Word, Outlook, Excel), as well as the various automated systems used within Collection Division. This position is headquartered in Fresno and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee. Position exists in Fresno County. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Special Requirements A resume is required and should include the key elements (name/contact info, employment history, education and experience, name of employer, dates of employment, description of duties performed with employer, dates of education, and major of education). Applications received without a resume may not receive further consideration and may be excluded from the hiring process. It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following: • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678. • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. • Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Tax Compliance Representative, EDD Bulletin For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Statement of Qualifications Requirements Statement of Qualifications (SOQ) is required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process. The Statement of Qualifications (SOQ) should be no more than 1 page in length, single spaced, and 11 point font. The SOQ must include a response to the statement prompt below: • Based on the duty statement, describe your relevant experience and/or education and explain how it has prepared you to perform the duties and responsibilities of this position. The SOQ serves as documentation of your ability to present information clearly and concisely in writing. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.