Compliance-Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory

Summary The Compliance - Healthcare Risk Management Program Manager oversees risk management within ICE/IHSC, focusing on preventing, reducing, and controlling organizational loss while improving healthcare and safety for detainees. Responsibilities include incident reporting, root cause analysis, and enhancing patient safety. Requires healthcare expertise, advanced education, and certification in risk management. This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. Qualifications PHYSICAL DEMANDS: Sitting and/or standing for extended periods of time [6-8 Hours]. Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time. If licensed clinician or administration specialist, will be tasked to TDY within the department for a minimum of 30 days annually to assist with field operations. May require physical exertion such as lifting objects greater than 30 pounds. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured or aging detainees or staff exiting the building (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than self). The work may necessitate some physical characteristics that will be required when responding to an emergency situation, such as running short distance, prolonged sitting or standing (6-8 hours) and working in an austere environment. Must perform the duties of job in a stressful and often austere environment without physical limitations. Must be able to travel (up to 30%). Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Must be a Registered Nurse, Nurse Practitioner/Physician Assistant, or in a Healthcare or Healthcare Administration related field. Qualifying degree for the officer's category and an advanced degree (e.g., R.N., MPH) from an accredited institution plus a minimum of four years of professional experience relevant to the officer's category. Of the total professional experience, officer must possess at least two years of experience related to management, administration, evaluation of public health programs; quality improvement or related areas of expertise, such as health care risk management and/or compliance. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency. Advanced degree (e.g. MA, MS) from a recognized accredited institution. Three years of experience related to healthcare quality management, administration and/or health program management. Certification in Healthcare Quality or Risk Management or able to obtain certification within 1 year of employment; experience in healthcare quality management CPHQ certification, strongly recommended. Maintains clinical professional skills, via continuing education opportunities. Maintains basic readiness status. Experience with information systems and computer programs. Experience in program development, review, implementation and evaluation; to include developing fiscal year planning reports. Proficient knowledge of applicable detention health care standards, specifically, PBNDS, NCCHC, and ACA, and ICE FRS (as applicable). Ability to independently perform the functions/duties listed above, where applicable, with minimal to no supervision. Ability to communicate effectively in both written and oral formats; highly effective teaching skills to ensure goal directed outcomes. Ability to interact well and collaborate with all levels of personnel and management in ODCR, IHSC, ERO, ICE, and DHS offices, and with the Federal GS employees and contractors. Possess strong project management skills and abilities, including the ability to plan and prioritize projects under tight deadlines and occasional stressful situations. Eligible to become a certified FactFinder (must meet agency requirements). Knowledge of program policies, guidelines, and operating procedures. High degree of initiative, and follow through on a wide range of sensitive, complex and program issues. Proficient in the use of electronic health records and have the ability to quickly develop competency with IHSC's electronic health record. Skilled in the use of Microsoft Word® and Excel®, proficient in creating basic statistical graphics, and have the ability to manage, organize, and analyze complex information using electronic spreadsheets and other data management tools. Effective in written and verbal professional communications in English. How You Will Be Evaluated We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authority's discretion. You will be notified of selection or non-selection. Required Documents To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes: U. S. Public Health Service Officers Cover Letter/Letter of Interest. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references. (i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience. A copy of your Certificate of Investigation (located in your eOPF). *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal") For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement. Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application. New Call to Active Duty Cover letter/Letter of Interest. Please include location preference here. Degrees. (Place under "Diploma/GED") Professional license. (If applicable) Additional professional certificates. (If applicable) Three professional references (i.e., name, title, and contact information) CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV") U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service How to Apply To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2027. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.