LEAD HUMAN RESOURCES ASSISTANT

Summary This vacancy is for a GS-0203-7/8, LEAD HUMAN RESOURCES ASSISTANT located in the Department of Homeland Security, U.S. Coast Guard, HUMAN RESOURCES SERVICE CENTER SOUTHEAST. This position will be filled in WASHINGTON, District of Columbia or Norfolk, VA . Qualifications To qualify at the GS-7 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-6 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Processing and reviewing routine personnel and pay actions for accuracy and completeness. Applying HR policies and procedures to respond to employee and supervisor questions. Using automated HR or payroll systems to enter, retrieve, and update personnel information. Researching HR guidance to resolve routine personnel processing issues. Tracking assignments, deadlines, and personnel actions while managing multiple priorities. Education: Applicants may qualify based on the successful completion of one academic year of graduate-level education in a field directly related to the work of the position, or a combination of experience as described in the job opportunity announcement and education. You must submit a copy of your transcripts. Note: Education may be substituted for experience at this grade level. *Candidates must be able to type at least 40 words per minute.* To qualify at the GS-8 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-7 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Leading HR support work by assigning priorities, monitoring workload, and providing guidance to staff. Processing and reviewing personnel and pay actions for accuracy and proper documentation. Applying HR policies and procedures to answer employee, supervisor, and customer questions. Using HR or payroll systems to process actions and correct errors or discrepancies. Researching and resolving HR processing issues while managing multiple priorities and deadlines. NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. Candidates must be able to type at least 40 words per minute. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education This position does not have a positive education requirement. Only experience obtained by the closing date of this announcement will be considered. Requirements All qualification requirements must be met by the closing date of the announcement. Do NOT include the following types of information in your resume: Social Security Number (SSN) Date of Birth (DOB) Photos of yourself (if included on your resume you will not be considered for this position) Personal information: such as age, gender, religious affiliation, etc. Key Requirements: Must be a U.S. Citizen. Must be registered or exempt from the Selective Service. See www.sss.gov A one-year probationary period may be required. To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation. This position requires a Non-Sensitive/Low Risk Public Trust clearance. This is not a Bargaining Unit position. Time-in-Grade requirement must be met by the closing date of the vacancy. All Federal employees are required to have Federal salary payments made by direct deposit. This position requires the selectee to pass a pre-employment drug test. USA Hire Assessment: After submitting your application, if an additional assessment is required, you will receive an email invitation. Please note that this assessment must be completed within 48 hours of the vacancy closing date and as specified in the email. How You Will Be Evaluated We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training, along with any applicable assessments, will be rated. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. The necessary Knowledge, Skills, and Abilities to perform this job are: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork To preview the announcement questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/13059958 Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets. Career Transition Assistance Plan (CTAP) and Interagency Career Transition Assistance Plan (ICTAP) documentation. CTAP and ICTAP Eligibles: CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position. If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. Individuals must be well-qualified by attaining at least a rating of 85 out of 100. Information about CTAP and ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website. Required Documents Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. You will not be considered for this vacancy if your resume is illegible/unreadable. Resume showing relevant work/volunteer experience, education, and training. Include start and end dates (mm/yy to mm/yy) and number of hours per week worked/volunteered. For additional information on your resume, see How to Apply. SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): You must submit a copy of your most recent SF-50(s) that verify your eligibility for consideration as a current or former federal applicant; and Your SF-50 must verify your highest competitive grade, time-in-grade, your current promotion potential or full performance level & proof of permanent appointment if applying based on an interchange agreement. DO NOT submit an award SF-50 or pay/general adjustment SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. Recommend submitting your last promotion SF-50 or within-grade increase SF-50. Are you qualifying based on education? If yes, transcripts are required. See Education for additional information on required documents. Veterans' preference documentation (All DD-214s MUST be a signed, legible copy showing character of service and lost time, typically Member 4 or Service copy), SF-15 & VA letter, if applicable. NOTE: The revised Oct 2013 SF-15 is the latest copy & all others are not usable. Please see Feds Hire Vets for detail. Veterans claiming 5 point veterans' preference must submit DD214(s) as detailed above. 30% Disabled Veterans must submit their DD-214(s) as detailed above, & VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. Other 10 point Preference Eligibles must submit DD-214(s) as detailed above, & provide documentation of 10 point preference described on the back of the SF-15. If you are a current active duty military member who does not have a DD214 & is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released from active duty under honorable conditions within 120 days from the date you submit your certification as part of your application for this announcement. See the "How to Apply" section of this announcement for information on specific requirements for VOW certifications. Schedule A documentation, if applicable. Note: Coast Guard welcomes & encourages applications from persons with disabilities. Qualified applicants with disabilities may be eligible for special hire, non-competitive appointment under Schedule A eligibility. Military Spouses (if applicable) - You MUST submit verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) AND: (1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (VA Letter and/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried. Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement. Other noncompetitive or special appointing authorities (e.g., Peace Corps, VISTA, Public Land Corp, Military Spouse, VRA, 30% Disabled Veterans, Certain Former Overseas Employees, Foreign Service, etc.) must provide substantiating documentation as required. Political Appointees: OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here. CTAP & ICTAP applicants MUST submit documentation verifying your eligibility. This includes a copy of your agency notice, a copy of your most recent performance rating, most recent SF-50-Notification of Personnel Action noting your current position, grade level and duty location, & documentation from your agency showing your current promotion potential. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. Any other supporting documentation required for verification as described in the announcement. How to Apply Only resumes up to a total of two pages will be accepted. Font size should not be smaller than 10pts & margins no smaller than .5 inches. Applicants with resumes exceeding two pages will be removed from consideration. To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a resume, any applicable assessments, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. We encourage you to apply online. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, and any supporting documents by 11:59 PM EST on 10/15/2026. USA Hire Assessment - If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside about 2 hrs to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, we will not be able to consider it as part of your application. To verify the status of your application, log into your USAJOBS account (https://www.usajobs.gov), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Benefits DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.