Assistant Chief (Asst Chief Of Labor Standards Enforcement)

Job Description and Duties The mission of the California Labor Commissioner's Office is to ensure a just day's pay in every workplace in the State and to promote economic justice through robust enforcement of labor laws. By combating wage theft, protecting workers from retaliation, and educating the public, we put earned wages into workers' pockets and help level the playing field for law-abiding employers. The vision of the Retaliation Complaint Investigation Unit (RCI) is to establish a presence in the minds of those who fight for justice and those who retaliate, the Labor Commissioner's Retaliation Complaint Investigation Unit promptly investigates complaints of retaliation to achieve remedies for the victims and to penalize those who retaliate. Through enforcement and education, the Unit protects and empowers workers to encourage their fight for justice, while deterring employers from engaging in unlawful adverse actions. Under the general direction of the Labor Commissioner and Deputy Chief, the Assistant Chief administers, plans, directs and executes the statewide activities of a Program and any applicable subprograms in alignment with the trauma-informed approach. The incumbent is responsible for assisting the Labor Commissioner and Deputy Chief in evaluating industry trends and demographic workforce shifts and the impact this has on public access to LCO resources, operational flows and general access to enforcement resources. The Assistant Chief will represent the Division at meetings with executive level representatives of industry stakeholders, community leaders and enforcement partners. The Assistant Chief develops, implements and oversees strategic plans for review by the Labor Commissioner and Deputy Chief, to increase compliance, worker education, operational efficiencies and cross program collaborations. The strategic plan will incorporate an internal skill strengthening and team building plan that facilitates collaborative enforcement efforts and contributes to building a productive work environment that promotes LCO vision, mission and organizational wellbeing. The Assistant Chief will develop and administer policies and procedures as directed to by the Labor Commissioner and Deputy Chief. The Assistant Chief will develop reports, monitor activity and engage with the legislature pursuant to legislative mandates and inquiries. The Assistant Chief will be expected to demonstrate a commitment to the Mission and the Vision of the Labor Commissioner's Office. This position is part of the executive leadership team of the Labor Commissioner and is expected to demonstrate a commitment to the Mission and her Vision of the LCO, excellent communication skills, problem-solving skills, an empathetic approach to stakeholders, and a strategic vision for the work of the Program. The incumbent must have a sympathetic understanding of labor problems; sound judgment; reliability; impartiality; tact; firmness; patience; neat personal appearance; and a willingness to travel and be able to work irregular hours. The incumbent must possess good decision making skills, strong leadership ability, initiative, and resourcefulness to complete tasks. Confidentiality and discretion are required due to the nature of the documents and information being handled. All applicants who took the exam prior to 9/16/2026 must take the exam again by the final file date to re-establish list eligibility. This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 To be considered for this Assistant Chief of Labor Standards Enforcement job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=5557 You will find additional information about the job in the Duty Statement. Special Requirements The Statement of Qualifications (SOQ) is a narrative discussion of how the candidate’s education, training, experience and skills qualify them for the position. The Statement serves as documentation of each candidate’s ability to present information clearly and concisely in writing and must be typed, double spaced, not more than two pages in length, no less than 12 point font and address the following questions. Applications received without the SOQ will not be considered. 1. Describe your personal mission and how it fits in with the mission of LCO. 2. Describe an example of a time when you were responsible for developing and implementing a strategic plan involving multiple geographies to achieve a specific goal. 3. Describe your experience and approach to coaching, leading or mentoring team members. 4. Describe your experience collaborating with external partners and stakeholders. Resumes DO NOT take the place of the Statement of Qualifications. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: A sympathetic understanding of labor problems; sound judgment; reliability; impartiality; tact; firmness; patience; neat personal appearance; and willingness to travel and work irregular hours. • Knowledge of programs, policies, and procedures of the Division of Labor Standards Enforcement and the Department of Industrial Relations. • Knowledge of the principles of personnel management, training, and supervision. • Knowledge of a manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion. • Knowledge of a manager’s/supervisor’s responsibility to maintain a work environment that is free from discrimination and harassment. • Knowledge of State and related Federal labor laws and orders of the Industrial Welfare Commission. • Knowledge of purposes and trends of employee and employer organizations. • Knowledge of terminology used in various occupations. • Knowledge of labor and employment conditions and trends in California. • Knowledge of occupations and their requirements and employment procedures. • Knowledge of court procedures and rules of evidence. • Knowledge of principles and theories of administrative law and judicial review of administrative actions. • Knowledge of legal terms and forms commonly used in civil procedures. • Knowledge of methods and techniques for effective leadership. • Knowledge of training methods and audit principles. • Knowledge of principles and practices of public administration. • Knowledge of manager’s/supervisor’s responsibility for promoting equal opportunity in hiring and employee development and promotion, and for maintaining a work environment that is free of discrimination and harassment. • Knowledge of budget preparation and control. • Knowledge of administrative survey techniques and their application. • Knowledge of fundamentals of report preparation on data processing equipment. • Effective leadership capabilities. • Strong interpersonal and collaborative skills. • Conflict prevention and resolution skills. • Organizational change management skills. • Leading and working with teams. • Critical thinking, analytical, problem solving, and decision making skills. • Strong written and oral communication skills. • Organizational, time management, and case management skills. • Mathematical, research, and investigative skills.