Tax Representative (Business Taxes Representative)

Job Description and Duties All applicants will be considered, however SROA/Surplus candidates will be given priority. Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video Position is located in Bakersfield. Under the close supervision of the Business Taxes Administrator (BTA) I, the Business Taxes Representative (BTR) performs tax compliance work, which may include, providing assistance to taxpayers to ensure compliance with tax laws, collecting delinquent taxes, and performing a variety of compliance and collection functions utilizing the department’s web-based database, where actions taken are initiated and documented accurately. The incumbent is responsible for the less complex cases statewide involving active, closed, delinquent, and revoked sales and use tax accounts. The incumbent must keep the supervisor informed of complex issues on assigned cases. The incumbent reviews collection accounts to determine liabilities and collection actions and recommends discharge for uncollectible accounts. The accounts are worked by online correspondence, telephone, and/or mail. When necessary and warranted, field calls may be made to the business location and/ or other locations. Travel may be required up to ten percent (10%) of the time, including overnight stays. How did you hear about this opportunity? Tell us in this brief survey. Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program. This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin. This is the link to the exam bulletin for the BUSINESS TAXES REPRESENTATIVE You will find additional information about the job in the Duty Statement. Special Requirements • This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify • Position requires employee to be fingerprinted and successfully pass a background investigation. • Position may require overnight travel for up to five consecutive nights to meet training requirements. • Travel may be required up to ten percent (10%) of the time, including overnight stays. • Education: For classifications where the Minimum Qualifications (MQs) are based on meeting education requirements only: If education is required to meet the MQs please attach a copy of all of your transcripts that show the completion of the required education. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency. Foreign education credential evaluation services can be found at https://www.naces.org. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Strong work ethic. • High sense of responsibility. • Dependability and reliability. • Positive and enthusiastic attitude. • Ability to prioritize workload and meet deadlines. • Ability to interpret tax laws, rules policies and regulations. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.