Licensing Program Analyst (LPA) (Licensing Program Analyst)

Job Description and Duties THE CALIFORNIA CHILDREN'S RESIDENTIAL PROGRAM SAN JOSE REGIONAL OFFICE IS RECRUITING FOR A LICENSING PROGRAM ANALYST (LPA). THIS POSITION CAN BE LOCATED IN SAN JOSE OR SAN BRUNO, CA. Under the supervision of a Licensing Program Manager I (LPM I), the Licensing Program Analyst (LPA) is responsible for a full range of licensing duties which may include: developing and implementing orientations/training programs, reviewing applications, recommending license approval/denial, performing on-site facility evaluations, investigating complaints in licensed and unlicensed facilities, recommending and preparing administrative actions to deny, revoke, and suspend facility licenses. Licensing Program Analysts (LPA) must possess a valid driver’s license and be able to travel frequently (sometimes overnight). LPAs must have good verbal and written communication skills and be able to maintain composure in stressful situations. LPAs are subject to fingerprinting and a criminal record check by the Department of Justice and Federal Bureau of Investigation. LPAs have regular contact with licensees, facility staff, children in care, their parents/responsible parties, and the public; may also meet with or conduct joint visits with fire marshals, long term care ombudsmen and other client advocates, local law enforcement and personnel from other agencies. LPAs determine facility compliance or noncompliance with statutory and administrative law, issue civil penalties, and may be the first to detect and recommend the need for administrative or misdemeanor prosecution. Failure to observe and cite deficiencies may result in health and safety hazards to clients resulting in neglect, abuse, injury or death, and potential liability to the Department. LPAs are supervised by a Licensing Program Manager I (LPM I). LPAs receive training and general instruction on licensing policy and division goals. LPMs closely supervise LPAs at Range A and B level and perform quality assurance evaluations frequently. As the level of expertise increases, the quality assurance evaluations are less frequent. The Department of Social Services does not participate in E-Verify for employment authorization purposes. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey. Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov. For guidance on applying for a state job, visit Three Steps to a State Job Follow us on LinkedIn to stay updated on our latest opportunities. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired. Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position. Do not include any confidential information in any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. 1. Std. 678 Application - All interested applicants are required to include the position number and job control number on the STD 678 Examination/Employment Application in the Job Title section. 2. Statement of Qualifications (SOQ) - Applicants must submit an SOQ for this position. The SOQ should be no longer than two pages, single spaced and in 12-point font. The SOQ must address the candidate's experience in the following areas: - Interpretation and enforcement of policies and regulations - Investigations - Managing a caseload Applications received without the SOQ addressing each of the stated areas will not be considered. Applications will be screened and only the most qualified will be selected for interview. 3. Valid Driver’s License - Candidates selected for interview will be required to provide a copy of a valid driver's license of the appropriate class issued by the Department of Motor Vehicles. Do not upload this document as an attachment when submitting your application. This document should be provided during the interview process. 4. Fingerprint Clearance – Candidate is subject to fingerprinting and criminal record clearance by the Department of Justice and Federal Bureau of Investigation. 5. This position requires lifting & carrying up to 25 pounds, climbing stairs, sitting for extended periods and using a computer & keyboard. Must be able to take laptop and printer to the field. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is inaccurate or incomplete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to work independently and as part of a team, exercise good judgment, communicate effectively and clearly, both verbally and in writing, valid CA driver's license and ability to travel. Work hours and schedules may vary.