Manager IV – Telework Hybrid (Manager I, Department Of Motor Vehicles)

Job Description and Duties This position is located at the DMV Headquarters in Sacramento. This Limited Term position may be extended to 24 months and may become Permanent. This position is located in Sacramento within the Policy Division. Moving and relocation expenses will not be reimbursed for this position. Under the general direction of the Manager V, the Manager IV supervises a staff of Manager I/II/III's in the Driver Licensing Policy Section. The section is responsible for the department's non-commercial driver license (DL) and identification card (ID) pre and post licensing programs such as legal presence, driver licensing actions, financial responsibility, and driver safety program areas. Applicants should possess good interpersonal and oral/written communications skills. They must also demonstrate the ability to follow oral/written directions, multi-task assignments, work independently, and in a team environment with peers and management. Knowledge and/or experience in driver licensing and ID card requirements. Project management and computer skills including knowledge of Rumba, EASE, Microsoft Word/Excel, DMV programming are desirable. All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply. The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position. To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. • The position(s) require(s) a Background Investigation be cleared prior to being hired. • Selected candidate will be required to participate in the DMV Pull Notice Program. Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time. Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission. Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board. If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies. • Foreign Transcript Evaluation (CL-635) Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Demonstrated knowledge of the California Vehicle Code, regulations, and legislation pertaining to driver licensing; ability to analyze and solve complex problems including using creative and innovative thinking and make decisions involving varied levels of ambiguity and risk; knowledge of quality service principles, ability to ensure accurate and timely service, and ability to improve and implement processes through subordinate supervisors to meet customer service objectives; experience in personnel management and ability to plan, organize, and direct staff; well-developed interpersonal skills and ability to communicate effectively verbally and in writing with all levels within and outside the department; ability to gain the confidence of executive and management staff and advise them on.