Investigations Chief (Supervising Special Investigator II (Non-peace Officer))

Job Description and Duties In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. Please let us know how you heard about our position by taking this brief survey. Department of Consumer Affairs Recruitment Survey CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. The Bureau for Private Postsecondary Education (Bureau) (BPPE) is looking for a talented individual who is highly motivated, has excellent communication skills and wants to join a diverse, hard-working team. If you can multi-task and have a strong desire to learn, we want to learn more about you. Under the direction of the Deputy Bureau Chief (CEA), the Supervising Special Investigator II (SSI II) serves as the Chief Investigator and will oversee statewide enforcement investigations for approved and non-approved institutions in California. The SSI II interprets and explains the provisions of the California Private Postsecondary Education Act of 2009, and the regulations of the Bureau for Private Postsecondary Education (Bureau); performs the more difficult and complex investigations; and assists the Deputy Bureau Chief in program planning, policy development and implementation and administrative duties including coordination with other state agencies regarding regulation enforcement. You will find additional information about the job in the Duty Statement. Special Requirements Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office. The position(s) require(s) Medical Clearance prior to being hired. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: · Knowledge and experience with development and coaching special investigators.· Demonstrated reliability, confidentiality, objectivity. Adheres to strict legal and organizationalstandards· Demonstrates integrity and professionalism· Ability to interpret and apply State and Federal laws, rules, polices procedures and Collective Bargaining contracts.· Organizational skills and effective time management to complete daily assigned tasks.· Ability to develop policies and procedures.· Experience developing and implementing innovate solutions, analyzing complex problems, and effectively recommending courses of action.· Strong ability to produce detailed investigative reports and provide credible testimony in court or administrative hearings· Oversee planning, assignment, and completion of investigations, including referral to legal or criminal proceedings.· Establish investigation priorities and operations, refine protocols, ensure regulatory compliance.· Able to assess risks, prioritize actions, and make decisive and responsible decisions under pressure.· Manage budgets, staffing, and deadlines; monitor progress of complex investigative cases.· Work closely with legal teams, prosecutors, and other agencies; maintain external partnerships.· Ability to develop cooperative working relationships with representatives at all levels of government, the public, and internal stakeholders.· Excellent verbal and written skills for interviews, interagency coordination, training delivery, and reporting.· Comfortable with irregular schedules, on-call duties, and travel requirements.· Regulation and Legislation writing· Knowledge and experience using MS Office Suite (Word, Excel, Outlook, Teams) STATEMENT OF QUALIFICATIONS REQUIREMENTS Any applicant who fails to submit a statement of qualifications with responses to the specific questions will be automatically disqualified from this recruitment. Resumes, letters, and other materials will not be considered as responses to the SOQ. Instructions: Limit your response to two single-spaced pages, using Arial 12-point font and 1-inch margins. Provide answers to each question in a narrative, essay-style format (no bullet points or lists), and clearly number each response to show that each question has been addressed individually. 1. Describe your experience overseeing an investigations team. Specifically, how do you ensure cases are managed efficiently and that staff are supported when handling sensitive or heavy workloads? Please provide a real, specific example where your actions led to measurable improvements in timelines, accuracy, or overall work quality. 2. Describe a complex investigation you've been responsible for. What made it challenging, and what steps did you take to guide the team and ensure the case was completed successfully? Please provide a real, specific example that demonstrates your leadership approach and it's impact on team performance.