OFFICE TECHNICIAN (GENERAL)

Job Description and Duties This position is located in the city of Inglewood. Multiple vacancies may exist. Under the general supervision of the Team Manager, Supervisor I, the Office Technician (General) independently provides technical and clerical support to the Team Manager, and the VRSD team by performing specialized duties related to the vocational rehabilitation services delivery process consistent with the Code of Federal regulations, California Code of Regulations related to the Vocational Rehabilitation (VR) program and the department Rehabilitation Administrative Manual Sections 12 and 30; and state procurement requirements. The Mid-Cities office unit under the LA South Bay District is responsible for service delivery of the Federal Title I Vocational Rehabilitation Services Program. The services assist eligible individuals in achieving their employment goals by providing training, assistive technology, supported employment and job placement support. You will find additional information about the job in the Duty Statement. Special Requirements If mailing in an application, include JC#536682 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job. Employment Application (STD.678): It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered. Resume is required Cover Letter is required Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to communicate with all levels of internal and external contacts in a professional manner, and with integrity and respect; • Ability to help facilitate expeditious resolution of problems from in-person requests, incoming phone calls and emails; • Knowledge of DOR resources and processes, RAM, and federal and state Code of Regulations; • High level of organizational skills and office equipment and processes proficiency; • Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Visio • Knowledge of department's mission and goals; • Experience communicating with and providing information regarding DOR services to applicants and consumers