BUSINESS SERVICE ASSISTANT (SPECIALIST)

Job Description and Duties BUSINESS SERVICE ASSISTANT (SPECIALIST)– BUSINESS SERVICES MANAGEMENT / DISTRIBUTION AND REPRODUCTION CENTER (DARC) / McCLELLAN The reporting location for this position is Distribution and Reproduction Center in McClellan, CA. This position will work under the close supervision of Business Service Officer III. The Business Service Assistant (Specialist) is responsible for performing routine business service work. The BSA (specialist) is responsible for filling orders received from the general public (Park Passes, etc.), warehouse work that includes pulling, packing and shipping state park signs, office supplies and printed materials. Assist with the loading and unloading of trucks. Receiving, unpacking, and checking of incoming material against invoices or bills of lading to verify items and quantities received. Will stock, tag, and move material to designated locations. Performs mailroom functions including accurately creating shipping labels for all outgoing Mail and parcels (FedEx Express & Ground) including First Class, Air Mail, Certified, Insured, and US Postal Service Overnight documents. The BSA may also be called upon for print shop production finishing work, operating forklift, and independently performing outside courier/mail runs to multiple locations operating a state vehicle. Training and Development Assignments may be considered. Possession of a valid Class C driver’s license is required. You must answer the questions addressing your driver’s license on your application. Ensure you provide your driver’s license number, class, expiration date, and any endorsements and/or restrictions on your application. This position is designated as not telework eligible. State housing is not available. For further information regarding this position, please contact Carlos Tapia at (916) 247-9062 or at carlos.tapia@parks.ca.gov. This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ response must not be more than two (2) pages and address the following: 1. Describe your experience, training, knowledge, and skills as they relate to the information contained in the Duty Statement. 2. Describe your experience working with others in a team environment. 3. Describe your ability and experience in handling a workload with competing priorities/deadlines, and the steps you take to ensure deadlines are met. Failure to include and complete the SOQ may result in disqualification for interview. DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.) SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Attention to detail - Accuracy• Time Management• Customer Service• Team Player• Able to work independently• Proficient in basic computer skills including email, spreadsheets, and online software.• Make sound decisions given available information and situational parameters