Special Advisor (C. E. A.)

Job Description and Duties An important leadership position is now available. As an executive, you will be able to work on programs that are vital to the economic growth of our community and state. We recognize the strength in teamwork. We know that by encouraging collaboration and diversity, the best ideas will flourish. Be part of a team that prides itself in making a difference for Californians. What difference will you make for California? Under the administrative direction of the Chief Deputy Director, the incumbent will serve as the Special Advisor to the Directorate. The Special Advisor will be responsible for policy development in the areas of direct outreach, stakeholder engagement, staff engagement, ensuring alignment with departmental priorities, strategic objectives, and leadership direction. The incumbent will also prepare Deputy Directors, Exempt Appointees, and Governor’s Office staff to engage effectively with stakeholders, advisors, and subject-matters experts to inform EDD policies and practices, incorporating first-hand knowledge of the experiences of claimants, barriers faced, ways to prevent user error, and other opportunities for continuous improvement. You will find additional information about the job in the Duty Statement. Special Requirements See Statement of Qualifications section. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: ghgf See Statement of Qualifications section. Statement of Qualifications The Statement of Qualifications (SOQ) serves as the examination for the CEA position. Applications must include a Statement of Qualification (SOQ) which describes how your work experience and education qualify you for this position. Your response must be no longer than two (2) pages, single-spaced, and not less than 12-point font.Your response must be numbered and address each of the questions listed in the Statement of Qualifications section of the job posting. Failure to follow these instructions may result in elimination from the exam. CANDIDATES WHO FAIL TO SUBMIT A SOQ WILL BE ELIMINATED FROM THE EXAM. RESUMES DO NOT TAKE THE PLACE OF THE SOQ. A SOQ is a narrative discussion of how your education, training, experience, knowledge, skills, and abilities meet the minimum qualifications for this position. The SOQ must be completed in the exact order the following factors are presented: • Demonstrated experience developing, reviewing, or implementing policies and strategies that support organizational goals and executive leadership priorities. Explain how you turned strategic goals, laws, regulations, and operational needs into practical recommendations or improvements.You must state how many years of experience you possess in this area, the employer from which you received this experience, and the contact information for a professional reference that can verify your experience. • Demonstrated experience handling a complex, sensitive, or important issue where you advised executive leadership or developed recommendations to resolve the problem. Explain how you evaluated the issue, considered risks and possible solutions, worked with others, and ensured your recommendations supported organizational goals and legal requirements. Describe the outcome and your role in resolving the issue. You must state how many years of experience you possess in this area, the employer from which you received this experience, and the contact information for a professional reference that can verify your experience. • Demonstrated experience creating or improving policies, procedures, or decision-making processes for an organization. Explain how you ensured leadership reviewed and approved changes, clarified responsibilities, and improved accountability and efficiency. Include how you considered budgets, staffing, legal requirements, and regulations when making or implementing changes. You must state how many years of experience you possess in this area, the employer from which you received this experience, and the contact information for a professional reference that can verify your experience. • Demonstrated experience identifying and managing major risks related to policies, operations, budgets, or an organization's reputation. Explain how you evaluated potential problems, presented recommendations to executive leadership, worked with different teams to reduce risks, and monitored progress to ensure actions were completed and aligned with organizational goals. You must state how many years of experience you possess in this area, the employer from which you received this experience, and the contact information for a professional reference that can verify your experience.