Driver Safety Manager I – Telework Hybrid (Driver Safety Manager I)

Job Description and Duties This position is located at the El Segundo Driver Safety Office in El Segundo. This position is headquartered and based out of the El Segundo Driver Safety Office. Under the direction of the DSM II, incumbent is responsible for daily operations in planning, organizing and directing the work of a professional staff of Driver Safety Hearing Officers. Responsibilities include the training and supervising of the Driver Safety Hearing Officers. Conduct quality reviews and evaluate performance, provides coaching and guidance and initiates corrective measures. Maintains effective quality control measures to ensure accuracy and timeliness of work. Handles various personnel matters and follows departmental policies and procedures related to employee issues. Tracks requests for information and other documents with due dates. Prepares production reports and other statistics. Prepares correspondence letters, memos, and other documents. Maintains cooperative relations with governmental agencies and ensures prompt, courteous, and complete service to the public. Acts to resolve customer complaints. Part-Time Telework may be available. Telework requires California residency. All eligible applicants may apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply. The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Moving and relocation expenses will not be reimbursed for this position. To be considered for this job vacancy, applicants must indicate the Job Control/Code (JC) number and position number(s) in the "EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING" box of the Examination/Employment Application (STD. 678), and submit all items listed under Required Application Documents below by the Final Filing Date. Employment history information must be submitted on the Examination/Employment Application (STD. 678); attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Date may result in elimination from the recruitment process. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. • The position(s) require(s) a Background Investigation be cleared prior to being hired. • Selected candidate will be required to participate in the DMV Pull Notice Program. Applicants must be eligible for appointment (e.g., must take and pass examination); see Who May Apply section below for more information. Additionally, applicants must have authorization to work in the United States. Please note that we are unable to provide visa sponsorship at this time. Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Advertisement may be used for subsequent vacancies within 180 days. Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission. Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board. If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies. • Foreign Transcript Evaluation (CL-635) Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Strong verbal and written communication, interpersonal, analytical, time management, ability to work independently, Driver Safety program knowledge, and experience in supervision. Other duties as required.