PUBLIC SAFETY DISPATCHER (Public Safety Dispatcher, California Highway Patrol)

Job Description and Duties Under the direction of a Public Safety Dispatch Supervisor I, operates radio consoles – transmits and receives radio traffic, documents information in VisiCAD or on cards; operates telephone equipment – receives, evaluates and documents telephone calls from 9-1-1 lines, call-boxes, allied agencies and non-emergency lines, makes appropriate outgoing calls; uses computer equipment – accesses information, enters and updates various data bases; monitors and utilizes communications related equipment; maintains related logs and files; uses maps and manuals to access information. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a Drug Screening be passed prior to being hired. • The position(s) require(s) a Background Investigation be cleared prior to being hired. • The position(s) require(s) Medical Clearance prior to being hired. • The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired. • Incumbents currently in the classification who are eligible to transfer shall upload a completed and signed CHP 220N, Request for Transfer-Nonuniformed, form to this job control. The most senior same class transfer applicant who responds by the final filing date shall be selected. CHP 220N link: https://chp2go.sharepoint.com/sites/Starpoint/Forms/shared%20documents/loadforms/Chp220N.pdf • This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the Minimum Requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: https://calcareers.ca.gov/CalHRPublic/GeneralInfo/TypingCertification.aspx. • Possession of Minimum Qualifications will be verified before appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diplomas or official, sealed transcripts will be required before the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units, course by course, to which the foreign coursework is equivalent. Foreign education evaluation services can be found at https://naces.org/ and https://aice-eval.org/. • The CHP utilizes their own Public Safety Dispatcher certification list. Applicants must meet the minimum qualifications for the Public Safety Dispatcher classification to be eligible to take the examination. To obtain certification list eligibility, please view the examination bulletin link at https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=5542 and follow all instructions. In addition to applying for the examination, applicants MUST submit an application to this Job Control to be considered for the position. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent attendance, punctuality and dependability. Relates well with coworkers and others. Deals well with stress. Excellent work ethic/accuracy and completion of work assignments.