Employee Housing/ Complaint Inspector (District Representative I, Division Of Codes And Standards (Non-peace Off))

Job Description and Duties Note: Effective July 1, 2025, a 2% salary reduction is in place under the Personal Leave Program (PLP), with 3.5 hours of Personal Leave Credit earned monthly in exchange. This program is subject to change based on union agreements and state budget policy. This position will cover Los Angeles and surrounding counties. At HCD, we are dedicated to fostering a dynamic and inclusive work environment where innovation and collaboration thrive. If you’re interested in promoting safe, affordable, sustainable communities for all Californians, HCD is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact in your community while working along passionate professionals. Limited Term appointment for 12 months, may be extended to 24 months, and may become permanent at a later date, pending Budget approval. Under direction of the Codes and Standards Administrator lI Code Enforcement Manager, the Code Enforcement District Representative I (DR-I), conducts inspections and investigations as specified in the Employee Housing Act, Mobilehome Park Act, Special Occupancy Park Act, and Manufactured Housing Act. The DR-l is assigned the most sensitive and complex field inspections and investigations. The incumbent is expected to schedule and conduct inspections and investigations relating to the enforcement of State and Federal laws and regulations for assignments within a geographical area. This role is for people who work in a specific area. If you live more than 50 miles from the job's location, you can still apply, but you must move within 50 miles of the area before being hired and stay there while employed. If you don’t meet this requirement, you may lose the job offer. You will find additional information about the job in the Duty Statement. Special Requirements ConfidentialityDo not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678)It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. HCD Disclosure RequirementsSelected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). HCD conducts pre-employment background checks on all new to HCD or returning to HCD candidates. This position requires a background check to be conducted in California and cleared prior to being hired. HCD utilizes the federal E-Verify system to verify employment authorization in the United States. For additional information, please visit the E-Verify website Per CCR 249.3, this job control may be used to fill subsequent vacancies. This position is subject to enrollment in the DMV Employer Pull Notice program. The incumbent must maintain a valid California Driver’s License (CDL) as a condition of employment. Failure to maintain a valid CDL and safe driving record may result in termination of employment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience working in field environments, including on-site inspections or investigations. • Experience preparing written reports, notices of violation, or other regulatory documentation. • Experience conducting code enforcement, compliance reviews, and investigative analysis, including handling complex complaints or violations. • Knowledge of the Mobilehome Parks Act, Special Occupancy Parks Act, Employee Housing Act, and Title 25 requirements. • Experience in code enforcement and/or regulatory compliance. • Experience in general construction, residential building practices, or related technical fields. • Proficiency using Microsoft Office and personal computers to perform daily business tasks. • Ability to exercise sound judgment and discretion when interacting with challenging individuals or managing sensitive and confidential information Statement of Qualifications Statement of Qualifications and Special Requirements: When applying for this position, a Statement of Qualifications (SOQ) is required to be submitted along with your State Employment Application (STD Form 678). Your SOQ must adhere to the following requirements: • Length: No more than two (2) pages • Font: Arial, 12-point • Format: Numbered and labeled as shown below. • Content: Include each numbered prompt followed by your response. Provide a relevant and complete answer to each prompt. Important: • Resumes, letters, or other materials will not be accepted in place of the SOQ. • Applicants who do not submit an SOQ will not be considered for this position. • Failure to follow these instructions may result in disqualification. Please answer the following questions: • Explain your experience conducting complaint investigations. Describe your approach from intake through resolution, including documentation, communication, and follow-up actions. Include an example of a challenging or sensitive complaint you handled. • Describe how you manage competing priorities such as inspections, complaint follow-ups, permits, enforcement actions, and administrative tasks. Provide a specific example of how you organized your workload to meet deadlines and maintain service levels. Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications.