Director of Operations (Manager II)

Job Description and Duties This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans' homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services. CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake. This position is located in the Administration Division of the Veterans Home of California, Yountville and is responsible for developing policies and has decision-making authority in support of the overall mission, objectives, organizational plan, and strategic direction of General Services and Food and Nutrition Services. In addition, the Manager II provides strategic support, expert guidance, and creative solutions to Executive and Home staff, while ensuring adherence and compliance with the State of California’s civil service laws, rules, and regulations. Apply today to join our team! Visit our website at https://www.calvet.ca.gov/ to learn more about us. We especially encourage veterans to apply utilizing CalVet’s Veterans Hiring Preference (please refer to the Special Requirements section below) and the state’s Veterans Preference program. Please note: You will need to take and pass an examination for Manager II to establish list eligibility prior to job offer. Please visit https://calcareers.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx for more information. Veterans are encouraged to utilize the state’s Veterans Preference Program. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a Drug Screening be passed prior to being hired. • The position(s) require(s) a Background Investigation be cleared prior to being hired. Veterans may qualify for a CalVet Veterans Hiring Preference. Military service must be included in the Employment History section of the Employment Applications (STD. 678). The application package must include documentation of discharge, appropriate to the branch of service. The documentation must reflect a discharge/release under conditions other than dishonorable. If the candidate fails to include this information then the CalVet Veterans Hiring Preference shall not be granted in the recruitment. Successful completion of a live scan and a pre-employment physical (including drug testing for certain civil service classifications) will be required. STATEMENT OF QUALIFICATIONS A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents will be eliminated from the selection process. The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than three pages, typed, using 12-point Arial font on standard letter-sized paper with one (1)-inch margins. Respond to each of the 4 evaluating criteria below: 1. Describe your experience advising executive leadership on fiscal functions, including budgets, contracts and procurement. Provide specific examples and your involvement and how you have formulated, implemented, or evaluated fiscal policies, processes, or practices to ensure compliance with laws and regulations. 2. Describe your leadership experience in preparing and presenting executive-level briefings on program performance, accomplishments, challenges, and areas for improvement. How did you ensure that you effectively communicated the status of large-scale programs to senior leadership, and how did you incorporate feedback regarding program adjustments? 3. In your statement of qualification, please provide an example of your experience providing leadership and building successful teams to implement strategies and your specific involvement with setting directions and/or establishing parameters by which the implementation was to occur. Please include what metrics were used to determine success. 4. Describe a challenging situation you faced while managing a large-scale program. How did you handle competing priorities, managing program changes, and/or resolving issues, including addressing resistance or facing obstacles in implementation?