Office Services Supervisor II (General) (Office Services Supervisor II)

Job Description and Duties Under the general direction of the Workers’ Compensation Manager, the Office Services Supervisor II (OSS II) plans, organizes, and directs the work of subordinate staff in a major geographical area. The OSS II attends meetings and conferences to gain information on workers’ compensation programs and operations of an office. You will find additional information about the job in the attached duty statement. This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 To be considered for this job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=5220 You will find additional information about the job in the Duty Statement. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of spelling, grammar, punctuation, modern English usage and basic Arithmetic. • Knowledge of principles and processes for providing quality customer service. • Knowledge of principles of Personnel Management. • Knowledge of principles of effective supervision and training. • Excellent interpreting skills to accurately interpret written material and numerical data. • Excellent writing skills to edit written material. • Excellent communication skills, verbal and written, to ensure quality customer service and to communicate with other staff and those contacted in the work place. • Excellent organizational skills to prioritize work assignments or projects. • Proficient computer skills (Microsoft Word and Excel, Outlook).