Case Manager Elementary/Middle/High (10 month): Eligibility Pool (2026-27)

Requirements / Qualifications MINIMUM QUALIFICATIONS TRAINING, EDUCATION AND EXPERIENCE: Any combination of education, training and/or experience equivalent to: a Bachelors Degree plus related courses, and three years of relevant experience. LICENSES AND OTHER REQUIREMENTS: Valid California driver’s license. Employment eligibility that may include fingerprints, Tuberculosis and/or other employment clearance. KNOWLEDGE AND ABILITIES KNOWLEDGE OF: Highly difficult, technical case management issues Individual and group behavior and effects of social and economic forces on individuals Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds Principles and techniques of interviewing and recording information Community resources Correct English usage, grammar, spelling, and punctuation Telephone techniques, systems and etiquette Interpersonal skills using tact, patience and courtesy; good communication skills and techniques District policies, applicable sections of the State Education Code and other laws and regulations Methods to interpret, apply and explain rules, regulations, policies, and procedures Computer software, hardware, and related technology Presentation, communication and public speaking techniques Research methods, report writing and record-keeping techniques Principles and practices of effective leadership ABILITY TO: Perform a variety of highly difficult, technical duties involving specialized knowledge and independent judgment to provide case management services Coordinate, plan and organize case management activities and related functions Identify at-risk or high-risk students and determine and evaluate needs Communicate with students with patience and understanding Develop constructive solutions to problems and prepare appropriate resources Coordinate activities with others to meet the needs of students in areas related to attendance, attitude and achievement Maintain confidentiality as appropriate Plan, prepare and deliver oral presentations Communicate clearly; understand and interpret District and other rules, policies and procedures Understand and follow oral and written directions; work independently Work with computer software, hardware, and related technology Meet schedules and time lines Maintain records; analyze situations accurately and take appropriate action Work cooperatively with others Complete work accurately and as directed with many interruptions Organize, coordinate and prioritize a large volume of activities, programs and services Identify and resolve school site and department issues in a timely manner Comments and Other Information NON-DISCRIMINATION POLICY: The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.