OFFICE TECHNICIAN (TYPING)

Job Description and Duties Under the general supervision of the Special Advisor, the Office Technician (OT) provides support for the staff of the Office of the California Surgeon General (OSG). The OT performs a variety of the most difficult clerical duties to support the administrative functions within the OSG, as well as the CA Health and Human Services Agency (CalHHS). The OT is expected to consistently demonstrate a high degree of initiative, good judgement, independence, and follow-through in performing assigned tasks. In addition, the OT is expected to have experience using standard Microsoft programs (e.g., Word, Excel, Outlook, PowerPoint and others) to prepare and finalize documents; handle incoming and outgoing mail; maintain general procedures and file system. If you would like to share how you learned about this career opportunity, please take a moment to complete our brief Recruitment Survey. Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit Three Steps to a State Job. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. Please Note: A Statement of Qualifications or Supplemental Questionnaire must be submitted along with your application to be considered for this position. Applications submitted without an SOQ may be disqualified for this position. Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission. SOQ must be no more than two pages in length and size 12 point Arial font • Describe your knowledge, skills, abilities, experience and education that have qualified you for this position. You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history. If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire. Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Excellent analytical and organizational skills. • Strong ability to present ideas and information effectively (orally and in writing). • Demonstrated ability to work cooperatively and develop and maintain relationships and partnerships with diverse stakeholders (internal and external). • Ability to analyze complex organizational needs and technical issues and develop effective courses of action to solve them. • Ability to manage, prioritize, and meet multiple deadlines in a fast-paced environment. • Ability to work with a high degree of professionalism, ensure confidentiality, exercise sound judgment, and demonstrate poise, tact, and discretion. • Demonstrated experience in communication best practices. • Commitment to diversity, equity, and inclusion. • Team oriented, yet able to work independently. • Bilingual in any of the top five threshold languages spoken by persons with limited English proficiency in California (Spanish, Mandarin, Tagalog, Vietnamese, and Korean).