Team Manager (Supervisor I)

Job Description and Duties This position is located in the city of San Diego. Under the general direction of the Supervisor II (District Administrator), the Team Manager/Supervisor I provides direct supervision over the Vocational Rehabilitation Service Delivery Team staff in an office/catchment area consisting of Senior Vocational Rehabilitation Counselors, Qualified Rehabilitation Professionals (SVRC- QRP), Senior Vocational Rehabilitation Counselors (SVRCs), Staff Services Analysts and Office Technicians (G). The number of staff varies depending on the size of the district. Incumbents are responsible for planning, directing, and organizing the vocational rehabilitation programs and services to the consumers within the district. The Team Manager/Supervisor I will direct and manage the workload of the unit; provide direct supervision and training to assigned staff on medical, psychological, community or regulatory matters; approve casework of staff on an ongoing basis; provide staff support regarding interpretation of regulations and departmental procedures to provide consumer services; assure decisions made on consumer’s vocational rehabilitation plans are in compliance with the California Code of Regulations, the Code of Federal Regulations, departmental case recording standards and Rehabilitation directives; direct the completion of District program and case reviews, and special studies to ensure the delivery of quality services, compliance, and level of parity of service. In the absence of the District Administrator, the incumbent will respond to all inquiries and take appropriate action in a timely manner; the incumbent will also perform a variety of duties as the District Administrator designee on behalf of the District Administrator. Multiple Vacancies may exist. You will find additional information about the job in the Duty Statement. Special Requirements If mailing in an application, include JC#534068 on your State Application (STD678) in the "Examination(s) or Job Title(s) for which you are applying" section found under the “Questions” tab of your CalCareer application template. Applicants who do not submit the required information may not be considered for this job. It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application in order of current and old work experience. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD.678 may not be considered. A cover letter and resume are required and must be included. Applicants must submit a Statement of Qualifications (SOQ) with their application in order to be considered. The SOQ is a discussion of the applicant’s experience which qualifies him/her for this position. The SOQ must specifically address the questions listed below, be numbered in the same order, and be no more than two pages in 12-point font. 1. What skills do you believe would be most critical for this position? 2. Describe your experience in applying those skills in either your current or past employment. 3. Describe your experience working in a team environment, including communicating with management. 4. Describe your experience with interpreting rules, regulations, and policies. 5. Please describe your supervisory and management experience. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to oversee the analysis, evaluation, and reporting of performance, staffing, and budget/fiscal data regarding the level of performance and use of resources in the District; • Directs the coordination of district program evaluation and audits to ensure district compliance with state and federal regulations • Ability to travel within the district and to Central Office. • Knowledge of the District’s Rights and Remedies process and practices • Ability to resolve consumer problems at the lowest possible level • Ability to represent the department and make decisions for the district at meetings and other events with directors and administrators of community organizations and other external stakeholders • Ability to supervise virtually