Merit Appeals Analyst (Analyst II)

Job Description and Duties Are you a critical thinker with strong written communication skills? The State Personnel Board (SPB) is seeking experienced analysts to join our Merit Appeals Unit. These positions offer the opportunity to develop specialized expertise in California civil service law and merit-based employment principles as applied to complex employment matters. As an oversight agency, the SPB is responsible for guiding and directing California's Civil Service System to ensure that employment decisions are based on merit. As part of the Merit Appeals Unit, you will analyze a wide variety of appeals and complaints, conduct legal and policy research, apply civil service laws and rules to complex factual circumstances, and contribute to fair and consistent decision-making throughout state government. Under the direction of the Supervisor II, the Analyst II is responsible for performing analytical review and disposition of complex and sensitive appeals and complaints filed with the SPB. The incumbent is also responsible for providing assistance and information to the public, state employees, state departments, and other parties. The incumbent will analyze the available information in the context of state civil service laws, rules, policies, and procedures to determine jurisdiction, appeal rights, and if filing requirements are met and prepare detailed correspondence. The incumbent is responsible for maintaining effective relationships and communication with departmental staff and keeping management apprised of problems and/or areas of concern. You will find additional information about the job in the Duty Statement. Special Requirements All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font. 1. Please describe your experience with writing analytical reports. Specifically, include examples where you have analyzed a situation and written your findings (e.g., what types of reports did you write, how long were the reports). If you do not have experience with writing analytical reports, please describe your skills and experiences with conducting analysis and/or writing. 2. Please explain why you are interested in this position. 3. Did you use Artificial Intelligence (AI) software to assist with preparing your application package? If so, please briefly describe how it was used. Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ. For helpful guidance on writing an effective SOQ, please see our Work4CA guide. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Strong analytical,verbal and written communication skills. • Experience writing and editing analytical documents. • Ability to develop and maintain cooperative working relationships and to effectively communicate to all levels of management. • Ability to organize information, prioritize multiple workloads, and perform well under pressure to ensure deadlines are met. • Proficiency in Microsoft Office Suite and ability to learn and navigate complex software programs and databases. • Knowledge of state personnel laws and policies.