SUPERVISOR I

Job Description and Duties Under the general direction of the Supervisor II, the Supervisor I utilizes the principles, practices and trends of public and business administration, including personnel management, program analysis and evaluation, program planning, and procurement. The Supervisor I works closely with CMS Supervisors, CMS technical staff, Legal Executive, Legal Division Managers, Legal Practice Areas, Division of Administrative Services, Programs (Legal Support Operations and Budget and Accounting Units) and CJIS Technical Programs in support of the legal enterprise. The Supervisor I is familiar with project management principles and practices. The Supervisor I provides daily supervision of Case Management Section project supervisors (analytical support staff). Additional supervision may include Student Assistants or Office Technicians. The Supervisor I is familiar with ProLaw, the Attorney General Office’s (AGO) enterprise-wide case management system, and Cognos, the AGO’s business intelligence, reporting and analysis tools. You will find additional information about the job in the Duty Statement. Special Requirements • A fingerprint check will be required. • Clearly indicate the Job Control Code (JC-535365) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. • Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education duties. All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. • If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience with business intelligence, report development, data analysis, and reporting tools. • Knowledge of case management systems, preferably ProLaw or comparable legal case management applications. • Ability to analyze business requirements, resolve complex reporting issues, and ensure data accuracy. • Experience managing competing priorities, projects, and customer expectations in a deadline-driven environment. • Strong communication, collaboration, quality assurance, and process improvement skills.