SUPERVISING PROGRAM TECHNICIAN II

Job Description and Duties This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by supervising the work of staff who provide information and assistance regarding the certification of X-ray imaging in accordance with the California Code of Regulations, Title 17 and Health and Safety Code. The Supervising (Sup.) Program Technician (PT) II is responsible for planning, organizing, and directing the work of PT staff in the Certification Support Unit; assigning and prioritizing work; reviewing work products and services; determining appropriate actions; and providing guidance and training to unit staff. The incumbent conducts interviews to select candidates for hire, responds to leave requests, and completes employee performance evaluations. The Sup. PT II coordinates the unit’s workflow and processes, and develops and maintains records related to workload, production, statistics, personnel, and supplies. The incumbent works under the general direction of the Supervisor I, Certification Support Unit Chief. In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/CDPHRecruitment You will find additional information about the job in the Duty Statement. Special Requirements For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted. A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control # (536596) and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission. Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at www.CalCareers.ca.gov. Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application. If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Strong knowledge, skills, and experience in: • Leadership • Effective principles of supervision • Mentoring and coaching staff • Time management • Problem resolution • Microsoft Office applications (e.g., Word, Excel, Outlook, etc.) • Interacting and communicating effectively with the public and all levels of personnel orally and in writing and establishing and maintaining cooperative working relationships • Taking initiative, being flexible, working independently, and having the willingness to learn new duties • Handling sensitive and confidential information with tact and diplomacy • Overseeing, prioritizing, and tracking multiple workload assignments, deadlines, and projects • Following oral and written instruction • Providing completed staff work • Following approved Department policies and procedures Statement of Qualifications (SOQ) The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities apply to this position. The SOQ serves to demonstrate each candidate's ability to present information clearly and concisely in writing. Your response should be typed in Arial 12-point font and be no more than two pages long. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified if your SOQ does not adhere to these requirements.