OFFICE TECHNICIAN (TYPING)

Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Under the general direction of the Operational Services Unit (OSU) manager, the Office Technician (Typing) serves as the Divisional Receptionist for the Disability Insurance Branch (DIB). The incumbent provides professional administrative support to ensure efficient communication and coordination among internal staff, management, and other EDD divisions. The OT (T) performs a variety of minor technical, and clerical tasks that facilitate daily DIB operations. This position serves internal customers only and has minimal contact with external customers. This position exists at 1416 9th Street, Sacramento, CA. This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more. Apply today for the opportunity to work in this state-of-the-art building! Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. The following items are required to be submitted with your application. Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. • A current version of Application (STD 678) is Required. • Statement of Qualification (SOQ) is required: Please refer to the Statement of Qualifications section below for details. It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following: • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678. • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. • Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Office Technician (Typing) For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications submitted without an SOQ will be regarded as incomplete and will be removed from further consideration in the hiring process. The SOQ should be a narrative that addresses the questions listed below on how your experience, training, education, and skills qualify you for the position. The SOQ Directions: Number your responses in order of the questions below. Please provide your name and Job Control number at the top right. The SOQ should be in 12-point Arial font, with one-inch margins (MS Word Documents Preferred). Resume or cover letter will not be accepted as a substitution for the SOQ. SOQ Questions: Question 1: Please describe your experience working in an administrative position and what you feel you will bring to the position. Question 2: Please describe your experience using Microsoft Office Suite applications (i.e., Outlook, Word, Excel, Access). Question 3: Please describe your experience providing effective customer service, including contact with the public and staff.