SUPERVISOR I

Job Description and Duties Under the general direction of the Security & Law Enforcement Division (SLED) Theft Unit Lieutenant, the Supervisor I (Sup I) is responsible for supervising and overseeing the assignments and activities of Analyst II’s assigned to the Theft Unit. The Theft Unit is operational (24) hours a day, (7) days a week, including weekends & holidays, with rotational (8) hour shifts. The primary mission of the Theft Unit is to triage thefts of Lottery products reported by Lottery retailers in support of SLED Field Investigations. The Theft Unit Supervisor I is a working-level supervisor who also performs and oversees the most complex or sensitive work assignments. This position requires a current Supervisor I exam. If you need to take the exam or if your score has expired, click here to gain list eligibility. This position is headquartered in Sacramento and is eligible for a hybrid telework schedule. Employees must be able to report to their assigned headquarters office as assigned. Travel expense to and from the assigned headquarters are the responsibility of the employee. Eligibility for telework requires the employee to reside in California per California Government Code Section 14200 which states: “telecommuting means the partial or total substitution of computers or telecommunication technologies, or both, for the commute to work by employees residing in California. When choosing a state organization to work for, there are a lot of options. Why choose the California State Lottery? People are drawn to the Lottery because we:• Are an energetic, creative, and talented team• Value diversity and inclusion in the workplace• Empower team members to bring their knowledge, expertise, and innovation• Recognize individual and team contributions• Support the importance of work-life balance• Invest in the professional development of our team members• Are dedicated to preserving our environment by lowering our carbon footprint All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements." It is highly recommended that you apply online using your CalCareers account. It is not necessary to return the contact letter if you applied electronically. Please ensure to monitor your email and/or CalCareers account for communication associated with your application submission. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours for Personal Leave hours each month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. The Lottery is minutes from all that Downtown Sacramento has to offer. Amenities include an onsite restaurant, free gym, close to the light rail station, electric car charging stations, and free parking!! Apply today to join a dynamic organization that is not only passionate about its mission, but also its people!! You will find additional information about the job in the Duty Statement. Special Requirements • The California State Lottery Act provides that no person may be hired as an employee of the Commission if that person has been convicted of a felony or any gambling related offense. • The position requires a Background Investigation be cleared prior to being hired. • If you are basing your eligibility on education, (http://www.calhr.ca.gov/state-hr-professionals/pages/job-descriptions.aspx), provide your transcripts and/or diploma. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts will be required upon appointment. Please redact birthdates and social security numbers. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Operational Leadership - Experience supervising or leading staff in an operational or customer service environment. • Staff Development - Demonstrated ability to coach, mentor, and develop staff in a collaborative environment. • Analytical Thinking - Strong analytical and problem-solving skills with the ability to identify root causes and improvement opportunities. • Accountability & Compliance - Experience maintaining accountability and ensuring compliance with policies, procedures, and operational standards. • Process Improvement - Experience developing or improving operational procedures, workflows, or business processes. • Change Management - Experience leading implementation efforts or supporting change management initiatives in an operational environment. • Operational Analysis - Experience using data, reports, or operational metrics to support decision-making and improve outcomes. • Interpersonal Judgment - Experience handling escalated issues or sensitive situations using sound judgment and professionalism. Statement of Qualifications A Statement of Qualifications (SOQ) is REQUIRED. Applications received without the SOQ WILL NOT be considered for the position. The SOQ must be completed in Arial, 12 point font, single-spaced, and should not exceed (1) page in length. When completing the SOQ, please include all relevant experience, knowledge, education, and training when responding to the following: Describe why you would be a suitable candidate as a supervisor with the California Lottery's, Security & Law Enforcement Division, Theft Unit.