Employee Health Services Unit Manager (Supervisor I)

Job Description and Duties As a working-level supervisor, the incumbent will plan, lead, organize, and manage the most sensitive and complex projects for the development, implementation, and management of the Department's following programs: Workers' Compensation, Reasonable Accommodation, Return-to-Work, Ergonomics, and various other employee health and safety matters. Perform all aspects of supervision and training of all Employee Health Services staff, while balancing administrative duties and special projects. Your responsibilities primarily include: • Supervise and train staff in Workers' Compensation, Reasonable Accommodation, Return-to-Work, Ergonomics, and various other employee health and safety matters and the use of SA\P and MicroNiche. • Provide technical and strategic guidance, leadership, direction, and mentoring to all staff. Establish goals and priorities, action steps and time frames for accomplishing the work. • Manage, direct, oversee, and identify process improvements, automation, and efficiencies, and training because of government mandates, control agency directives, audits, and lessons learned • Monitor performance, identify gaps or deficiencies in knowledge or skill, and provide feedback to staff on performance. • Participate in developing and/or updating policy and procedures such as Enterprise Process Guides. • Work collaboratively with state control agencies and other governmental entities. • Provide technical direction in the handling of sensitive personnel issues. • Answer inquiries from employees. • Keep abreast of rules, regulations, departmental policies and procedures related to health and safety. • Create and promote an equitable and inclusive workplace where diversity is celebrated and valued. • Demonstrate a positive attitude and a commitment to provide quality service that is accurate, timely, and exceeds our customers’ expectations. You will find additional information about the job in the Duty Statement. Special Requirements The duties and responsibilities of this position may require travel to Field Divisions, flood yards, and district offices located throughout California to consult with and advise management, meet with employees, and/or otherwise facilitate the processing of workers' compensation, reasonable accommodation and other employee safety and health matters. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience in workers’ compensation, reasonable accommodation, return to work, including all applicable State and Federal laws, rules, and regulations. • Solid attention to detail in managing a heavy caseload, either electronically or hard file form. • Ability to research, interpret, and apply HR State laws, rules, regulations, bargaining unit provisions, as well as departmental policies and procedures • Experience developing or revising training materials and writing policies and procedures. • Ability to motivate staff and encourage team support. • Ability to provide quality and tactful customer service, communicate effectively, and maintain cooperative relationships. • Ability to work independently and with a team under limited supervision. • Ability to take initiative, organize and prioritize work to meet established deadlines. • Ability to analyze and collect data, identify problems, and make recommendations. • Organize, prioritize, and detail oriented with the ability to multi-task and handle shifting priorities. • Strong written and verbal communication and organizational skills. • Strong proficiency in Microsoft Outlook, Teams, Word, Excel and familiarity of SAP and MicroNiche is highly desirable.