OFFICE TECHNICIAN (TYPING)

Job Description and Duties We are advertising this position as until filled. We will review applications on the 10th of each month. Under the general direction of the Supervisor I, Office of Civil Rights (OCR), the Office Technician (Typing) (OT) will provide clerical and administrative support to staff, serve as the initial point of contact for the public, and assist with office operations. Responsibilities include answering phones and emails, greeting visitors, managing mail, preparing documents, supporting meetings and events, and assisting with purchasing and fiscal tasks using Fi$Cal. The OT ensures accurate recordkeeping, compliance with state policies, and supports the mission and strategic objectives of the OCR. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. All interested applicants are required to submit a Statement of Qualifications (SOQ). Please provide direct responses to each of the numbered items listed below. Applicants must number and include the full text of the SOQ items in their response. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font. 1. Describe your experience providing administrative support and serving as the first point of contact for an office or program. How did you ensure professionalism and accuracy in handling inquiries and documents? 2. Explain your experience preparing and editing documents, performing data entry, and maintaining records. What tools or methods did you use to ensure compliance and accessibility? 3. Provide an example of how you assisted with meeting or event coordination, including scheduling, preparing materials, and supporting participants. How did you manage competing priorities? Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ. For helpful guidance on writing an effective SOQ, please see our Work4CA guide. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Strong organizational and time management skills, with the ability to handle multiple tasks and meet deadlines • Excellent written and verbal communication skills, including experience preparing correspondence, agendas, and meeting minutes • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and ability to learn new software quickly • Experience with data entry and record keeping, ensuring accuracy and compliance with retention policies • Knowledge of state purchasing and fiscal processes, including familiarity with Fi$Cal or similar systems • Ability to provide professional customer service, serving as the first point of contact for inquiries • Attention to detail and commitment to accuracy in all work products • Ability to work independently and as part of a team, adapting to changing priorities