OFFICE TECHNICIAN (TYPING)

Job Description and Duties The Departmental Training Division (DTD) offers a fast-paced, challenging work environment that provides an excellent opportunity for professional growth and development. Under the direction of the Administrative Lieutenant, the Office Technician provides comprehensive clerical and administrative support by coordinating daily office operations, maintaining personnel, training, safety, fiscal, and administrative records, and ensuring compliance with departmental policies and procedures. The position serves as a central point of coordination for timekeeping, benefits, training records, occupational safety documentation, procurement activities, inventory management, travel coordination, legislative bill analysis tracking, correspondence processing, and executive administrative support. The Office Technician utilizes various Department-supported systems and applications to maintain accurate records, prepare reports and correspondence, coordinate Division activities, support personnel needs, and facilitate timely communication between DTD staff, commands, Department offices, and external stakeholders. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. • The position(s) require(s) a Background Investigation be cleared prior to being hired. The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Each question must be numbered and addressed in the same order as the questions below. The SOQ response must not be more than two (2) pages, using Arial, 11 point font, and address the following: • Describe your experience providing administrative or clerical support, include the types of duties you performed and the software you used. • Describe your experience providing costumer service and explain how you handled difficult customers or challenging situations while maintaining professionalism. • Describe your experience working both independently and as part of a team. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Excellent editing, organizational, and proofreading skills; strong attention to detail; proficiency in Microsoft Word, Excel, and other Department-supported applications; ability to prioritize multiple tasks, meet deadlines, and work independently with minimal supervision; strong interpersonal and verbal communication skills; and consistent attendance and punctuality.