SEASONAL CLERK

Job Description and Duties Please note, the Water Boards do not participate in E-Verify. Please note: this position is paid on an hourly basis and limited to 1500 hours in a rolling year. The salary range for a Seasonal Clerk is $18.27 - $20.60 per hour. The State Water Resources Control Board’s Central Valley Region has one opening for a Seasonal Clerk in our Operational Support Unit. The position is located at 11020 Sun Center Drive, Suite #200, Rancho Cordova, CA 95670. Our office has a comfortable work environment, is conveniently located off Highway 50, offers free parking, and is near convenient shopping and many restaurants. Under the supervision of a Supervisor I and consistent with good customer service practices and the goals of the State and Regional Board’s Strategic Plan, the incumbent is expected to be courteous and provide timely responses to internal/external customers, follow through on commitments, and to solicit and consider internal/external customer input when completing work assignments. The Seasonal Clerk (SC) performs a variety of routine clerical functions in a regional office setting. The duties of the SC include acting as the receptionist and providing clerical support to the public and staff within the department. For a full scope of the position, please see the attached duty statement. Additional information: Candidates must possess essential personal qualifications including integrity, initiative, dependability, good judgment, the ability to work cooperatively with others, and the ability to perform the assigned duties of the class. If the position requires driving, you must possess a current and valid driver’s license. Please Do Not include full Social Security Number, method of eligibility, and LEAP information in your application package. Please let us know how you heard about this position by taking this brief survey: Recruitment Survey. You will find additional information about the job in the Duty Statement. Special Requirements In order to be considered for this position, you must include the following: • RPA# 26-150-025 in the “Examination or Job Title(s)” section of the State application when submitting a hardcopy application. • CalWORKs recipient – Please see below for additional information. An applicant with a college degree obtained outside the United States that does meet accreditation standards must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due during final minimum qualification evaluation of candidate(s). A link of accepted evaluation agencies can be found here: https://www.naces.org/members. Electronic submittal of applications and attachments through jobs.ca.gov is preferred. Emailed or faxed applications will not be accepted. You are required to complete employment history on the application form (STD. 678), including work experience, dates, hours worked, contact names and phone numbers of supervisors on the state application. Applicants who fail to submit a completed STD. 678 may be disqualified. In the hiring interview, the panel will consider education, experience, personal development, personal traits and fitness for the job. In appraising experience, more weight may be given to the breadth of pertinent experience and evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of his/her experience. For additional information, you may refer to the class specification. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Customer service experience. • Microsoft Office Suite and Adobe experience. • Ability to be flexible in a complex environment with multiple priorities. • Dependable team player with a positive attitude and organizational skills. • Excellent written and oral communication. Statement of Qualifications (SOQ) A Statement of Qualifications (SOQ) must be submitted along with the State Application and serves as documentation of candidate’s ability to present information clearly and concisely in writing. It should be typed, no more than one (1) page in length, using size 12 Arial font, and normal margins. Please include your name and the Job Control (JC) number in the upper-left corner, with “Statement of Qualifications” centered at the top as the title. List each question in the order presented and provide your narrative response directly below the corresponding question. Responses should address all relevant experience, education, and training, with specific examples that demonstrate your qualifications in relation to the Desirable Qualifications listed above. • Describe your customer service experience and ability to communicate professionally. Provide an example of how you assisted someone, communicated important information, or addressed a concern. • Describe your experience using Microsoft Office applications and Adobe products. Include examples of how you have used the tools to prepare documents, organize information, manage communications, or complete administrative tasks. Applications received without the SOQ addressed as stated will not be considered. For guidance on writing effective SOQs, visit: Work4CA: How to Write a Statement of Qualifications. Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically. Failure to comply may result in disqualification. Note: Resumes, letters, and other materials will not be evaluated or considered as a response to the SOQ.