Human Resources Transactions Supervisor (Supervisor I)

Job Description and Duties Why join CalHR? The California Department of Human Resources (CalHR) was named a 2026 Gallup Exceptional Workplace Award winner for strengths development, a national recognition of organizations that build cultures helping people do their best work. This honor reflects our department-wide investment in a strengths-based workplace that supports growth, leadership and a stronger employee experience. Join CalHR to work in an environment that prioritizes professional development and public service. The California Department of Human Resources (CalHR) is the pillar of human resources management for all state employees. Our success is made possible by the hard work of more than 400 CalHR team members who serve as trusted advisors to our strategic partners and the public. If you are interested in providing exceptional human resource services and guidance, CalHR is the place for you. By joining our team, you’ll have the opportunity to make a meaningful impact while working alongside passionate professionals. Get to know us more here! CalHR employees are excluded from bargaining and are eligible to receive enhanced benefits, such as CoBen benefit allowance, employer paid life insurance, additional vacation/annual leave, and are not subject to State Disability Insurance payroll withholding. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today! About this Role Are you a people-centered HR leader who thrives on developing teams, solving complex challenges, and improving how services are delivered? CalHR’s Human Resources Office is seeking an HR Transactions Supervisor to lead a dedicated team responsible for personnel transactions, payroll, benefits, and leave accounting for CalHR and our client agencies. This position plays a critical role in ensuring employees receive accurate, timely, and reliable HR services. The ideal candidate brings strong technical expertise, sound judgment, and a passion for coaching staff and improving processes. If you're ready to lead a team, drive meaningful improvements, and make a difference in the employee experience, we encourage you to apply! How to Apply Information about applying for a state job can be found here: Three Steps to a State Job. If you’re interested in exploring additional job opportunities at CalHR, please reach out to our recruitment team at CalHRTalentEngagement@calhr.ca.gov. We’d love to hear from you! You will find additional information about the job in the Duty Statement. Special Requirements All interested applicants are required to submit a Statement of Qualifications (SOQ). The SOQ must include the applicant’s name in the upper-right corner and address the question below. Please include specific examples of your education, training, and/or experience. SOQs should be limited to a maximum of two (2) pages, single-spaced, twelve-point Arial font. 1.Describe a time when you used your technical knowledge of personnel transactions, payroll, benefits, or leave accounting to resolve a complex issue while managing competing priorities. What steps did you take to ensure accuracy, compliance, and quality customer service? 2. Describe an operational improvement you initiated, led, or helped implement in an HR program. Explain how you identified the need, engaged and supported staff through the change, and evaluated the results. Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters, resumes or other materials will not be accepted in place of the SOQ. For helpful guidance on writing an effective SOQ, please see our Work4CA guide. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The incumbent is expected to demonstrate professional and ethical conduct that reflects CalHR’s mission, vision, and core values. CalHR employees are expected to model and support CalHR Core Values. The desirable qualifications for Supervisor I include: • Experience supervising, leading, training, or developing staff and preparing or revising training materials. • Experience developing, implementing, or streamlining personnel services processes, such as onboarding, offboarding, retirement, timekeeping, or benefits administration. • Experience processing disability-related transactions, including NDI, SDI, or IDL. • Experience performing human resources functions, including payroll, time recording, leave accounting, and benefits. • Experience working with state control agencies, including SPB, CalHR, SCO, and CalPERS. • Ability to analyze situations, exercise sound judgment, and determine effective courses of action. • Ability to communicate clearly, professionally, and effectively, orally and in writing, with employees, the public, staff, and leaders at all levels. • Ability to motivate staff, foster teamwork, and collaborate cooperatively with others. • Experience researching, interpreting, and applying personnel laws, regulations, bargaining provisions, and departmental policies and procedures. • Experience developing or revising policies, procedures, and work processes. • Strong organization, attention to detail, and ability to manage competing priorities and changing workloads. • Proficiency with Microsoft Office and applicable SCO and CalPERS systems. • Commitment to accurate, timely, responsive customer service and maintaining confidentiality of sensitive personnel information. • Ability to create and promote an equitable, inclusive, accessible workplace and model CalHR Core Values.