Mainframe Benefit Services Section Chief (Information Technology Manager I)

Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. Are you looking for a fast-paced and challenging position that will provide you with extremely valuable technology leadership experience, extensive variety, and frequent exposure to managers and staff in the Information Technology Branch? The Employment Development Department (EDD) is looking for a highly motivated and qualified individual to lead the Mainframe Benefit Services group. The Information Technology Manager I is responsible for supporting EDD's mainframe Unemployment, Disability and Paid Family Leave application environments and other supporting mainframe technologies. EDD's mainframe supports Unemployment Insurance, Disability Insurance, Paid Family Leave, Tax and Employer services for EDD and its customers. Employees are required to report to their headquarters office on their assigned in-office days. Travel expenses to and from the assigned headquarters are the responsibility of the employee. This position is headquartered at the New Labor Agency Building (NLAB), a newly remodeled high-rise building. Located in the heart of Downtown Sacramento and in close proximity of the State Capitol and the Golden1 Center, this beautiful and modern building provides the following amenities: Break areas, wellness/lactation rooms, coffee points, a fitness center with private showers, a Career Center for EDD Employees, a micro market, building-wide WiFi, an outdoor terrace, bike storage, nearby public transit options, and much more. Apply today for the opportunity to work in this state-of-the-art building! Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Special Requirements It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following: • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678. • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. • Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: INFORMATION TECHNOLOGY MANAGER I For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Mainframe Application Management: Experience overseeing mainframe applications, including COBOL, JCL, DB2, VSAM, batch processing, and job scheduling. • IT Leadership and Staff Development: Experience leading IT teams and subordinate managers, establishing priorities, managing performance, mentoring staff, and supporting succession planning. • Production Support and Problem Resolution: Experience managing production issues, conducting root-cause analysis, implementing technical solutions, and improving application reliability and service delivery. • IT Project and Resource Management: Experience managing IT projects, budgets, staffing, resources, risks, and deliverables to meet organizational goals and established timelines. • Executive Communication and Stakeholder Collaboration: Experience advising executive leadership on technical issues, presenting recommendations, coordinating across business and IT organizations, and supporting enterprise IT goals. • Proven ability to maintain regular, consistent, predictable attendance, and occasionally work beyond scheduled work hours. • Experienced in maintaining professional working relationships with others both inside and outside of your work unit. • Ability to plan, organize, and adapt to changing assignments and priorities, and to work effectively under pressure to meet deadlines. • Proven ability to work effectively in a team environment. • Strong oral and written communication skills. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is REQUIRED. The SOQ will be considered the first phase of the hiring process for this position. If your qualifications are competitive, you may be invited to an interview. The SOQ should be typed and not more than two pages in length, not less than 12-point font, single-spaced, with margins not less than one inch, including your first and last name at the top of the page, and must include a response to the statements below, including specific examples: We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities. Please restate the questions with your response. Question 1: • Describe your experience managing enterprise mainframe applications, including COBOL, JCL, DB2, VSAM, and batch processing. Explain how you identify and resolve complex technical issues, assess application dependencies and risks, and ensure reliable system operations. Queston 2: • Describe your experience leading IT teams and subordinate managers, developing staff, managing performance, and establishing priorities. Explain how you collaborate with diverse customers, business partners, and technology teams to resolve issues, align priorities, and achieve organizational goals. Résumés and/or cover letters DO NOT take the place of the SOQ. Applications received without an SOQ or SOQs that do not include a response to the statements above may not receive further consideration and may be excluded from the hiring process.