Information Security Audit Investigator (Information Technology Specialist I)

Job Description and Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113 Under the direction of the Information Technology Supervisor II within the Information Security Audit and Investigations Unit, the incumbent will participate in a wide variety of the most complex consultative, analytical, and evaluative assignments related to Information Security Engineering. The role supports the protection of Franchise Tax Board's (FTB) information assets by reviewing audit logs and reports, responding to alerts, analyzing system access and transaction data, and determining the appropriateness of system activities. The incumbent gathers and documents facts, prepares reports, presents findings to management, and conducts or assists with investigations and administrative interviews. The incumbent is expected to resolve most issues independently while seeking guidance from the unit lead or supervisor when faced with difficult or sensitive matters. The role also includes recommending policy and procedural improvements to strengthen the security and integrity of FTB assets. Additional positions may become available (eRPA 2627-00057). Please complete this optional survey letting us know how you heard about this position by clicking here. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired. This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov/e-verify. CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein. **IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance. Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”. • Knowledge and experience working with various FTB systems such as Taxpayer Folder (TPF), Case Management (CM), Integrated Nonfiler Compliance (INC), Accounts Receivable Collection System (ARCS), Business Tax System (BETS), Taxpayer Information System (TI), and/or similar programs • Experience writing investigation reports, memos, and other professional documentation • Knowledge of databases, including tables, fields, data types, and data formats • Experience compiling and interpreting large amounts of data using tools such as Excel, BIDS, datea format, Sharepoint, etc • Knowledge of Internet/Intranet technologies and processes • Knowledge of Behavioral Analysis concepts • Knowledge of FTB infrastructure, including network and mainframe environments • Experience performing investigations involving data review, anomaly identification, or security related fact finding • Experience conducting audits or compliance reviews • Knowledge of Federal, State, and FTB laws, policies, and procedures • Experience analyzing technical and non technical issues, define problems, troubleshoot tecnology related activities, and recommend effective solutions • Ability to establish priorities and complete multiple assignments simultaneously • Ability to work independently and in a team environment • Ability to maintain confidentiality and appropriately handle sensitive information • Ability to learn and adapt to new technologies, tools, and processes • Strong attention to detail and accuracy • Strong critical thinking and problem solving skills • Strong organizational and time management skills • Excellent written and verbal communication skills • Excellent interpersonal and customer service skills • Proficiency with Microsoft applications such as Word, Excel, and Outlook