Deaf Services Analyst (Analyst III)

Job Description and Duties Under the general direction of the Deaf Services Chief, Service Innovation & Oversight Division, the Analyst III in the Department of Developmental Services (Department), serves as a subject matter expert responsible for coordinating highly complex assignments that support the provision of culturally and linguistically responsive services for individuals who are deaf, hard-of-hearing or deafblind and have intellectual and/or developmental disabilities (referred to as Deaf+) This position independently oversees a variety of statewide development activities. The scope of work frequently requires advanced judgment and analytical approaches. The Analyst III provides consultation on innovative service delivery methods and recommends solutions to improve services and support for individuals, including those with the most challenging service needs; 21 regional centers; and individuals receiving services and their families, on Department initiatives and issues. This position will contribute to the development of policies, resources, training, and support strategies that align with communication and accessibility requirements under Title II of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Civil Rights of Institutionalized Persons Act, California disability rights law, and other federal and state statutes and regulations. This position serves as the cultural specialist, requiring the incumbent to have advanced knowledge of the deaf community and the community of individuals who are Deaf+. Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. This position is eligible for bilingual pay differential of $200.00 per month. Please let us know how you heard about our position by taking this brief survey: https://www.research.net/r/ddsadmin You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) bilingual fluency in Sign language. If the State of California does not have a current record documenting your fluency in this language, you will be required to successfully pass an approved language fluency test prior to being hired. The Statement of Qualifications (SOQ) must be numbered in the same order as the following areas, typed in 12-point Arial font, single spaced, and be no more than two pages in length. Applicants who fail to answer the questions or submit an SOQ may not be considered. • Describe your professional experience providing culturally and linguistically responsive services to individuals who are Deaf, Hard-of-Hearing, or DeafBlind with intellectual/developmental disabilities (Deaf+). In your response, include examples where you provided consultation, coordinated complex assignments, or exercised advanced judgment to improve accessibility or service outcomes. • Describe your experience reviewing, analyzing, or evaluating program plans, proposals, or other documents for compliance with laws, regulations, policies, or departmental requirements. Include your role in the review and approval process, how you identified and addressed deficiencies, and how you communicated your recommendations or decisions. • Discuss a project in which you independently researched, analyzed, or developed programmatic recommendations related to service delivery or accessibility. Highlight your role in developing training, resources, system functionalities, communication tools, or public-facing materials (such as website content), and describe how your work supported improved outcomes for Deaf+ individuals. If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ’s or you may not be considered for the position. The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: The deaf community of individuals who are Deaf, Hard of Hearing, DeafBlind, and have intellectual and/or developmental disabilities with intensive understanding of different communication pathways; programs, policies, and activities of the Department, including the regional center system; knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development. Computer programs (Outlook, MS Word, MS Excel, MS PowerPoint); processes of community and group interaction in developmental disabilities planning procedures, in addition to current trends in the developmental disabilities system, public health, assistive devices and adaptive equipment, and public welfare. Bilingual American Sign Language fluency to communicate with members of the community whose preferred language is not English. Ability to: Analyze administrative policies, organization, procedures, and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of administrators and advise them on a wide ranges of administrative matters; present and document effectively; analyze data and present ideas and information effectively; review and edit reports; reason logically and creatively and utilize a variety of analytical techniques to resolve complex issues; establish and maintain project priorities; analyze situations accurately and take effective action; work professionally in multidisciplinary teams that include regional center staff, other state agencies, peers, the public, service providers, and others; provide technical assistance to regional center staff; develop and maintain harmonious relationships with representatives of all levels of government, the public, and professional personnel in the field related to the coordination and development of services for Deaf+ individuals.