Case Management Analyst (Analyst II)

Job Description and Duties Under the supervision of the Supervisor I, the Analyst II performs independent analytical and technical staff work and has the discretion to make independent judgments to validate license application packets to ensure the experience claims are accurate, truthful and the findings are supported by the documentation. The incumbent conducts comprehensive, detailed analysis of company applicants' experience information, gathers supporting documentation, interviews applicable individuals and prepares summary reports of findings for pending company license applications and previously denied applicants. In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. Please let us know how you heard about our position by taking this brief survey. https://forms.office.com/g/ZDz01HNTGG CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. You will find additional information about the job in the Duty Statement. Special Requirements Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Incumbent must possess good communication skills, use good judgment in decision-making, exercise creativity and flexibility in problem identification and resolution, manage time and resources effectively, and be responsive to Bureau management needs. Confidentiality and discretion are required due to the nature and sensitivity of the documents handled. Incumbent works with considerable independence in evaluating documents submitted by applicants and obtained from law enforcement agencies and the courts relative to an applicant's criminal history. The position requires the ability to interpret the laws, regulations and policies related to substantial relationship of criminal convictions and criteria for rehabilitation, as well as penal code and other criminal code violations.