Victim Advocate (SB 50) (Analyst II)

Job Description and Duties Are you looking for a role where your advocacy skills and coordination support a meaningful mission? The Community Awareness, Response, and Engagement (CARE) office is looking for a motivated professional to join our Victims’ Services Unit (VSU). As a Victim Advocate (Analyst II) with the Victim Services Unit (VSU), you will play a critical role in supporting the unit’s mission to serve victims, survivors, and their families. VSU is committed to victim-centered, trauma-informed, and culturally sensitive services to all crime victims, including underserved, at-risk, underrepresented, and vulnerable populations for the state of California. As a Victim Advocate within VSU, your days will be dynamic and diverse. You will serve as primary contact for victims of crime to provide information on their Victim’s Rights and advocacy support during prosecutorial cases, post-conviction, and in the aftermath of a crime. This Victim Advocate role will perform a range of complex and varied analytical tasks related to the efficient functioning of VSU, and to the successful implementation of the Device Protections request enacted through Senate Bill 50 (SB 50). Your responsibilities will bridge the gap between high-level coordination and direct support to victims and stakeholders across the state. Under the direction of the VSU Supervisor I, the Analyst II must demonstrate a high degree of initiative, professionalism, and discretion in handling sensitive victim services and will be required to work independently and collaboratively with stakeholders. This Victim Advocate role is an opportunity to grow your career within the Department of Justice while serving the people of California. We offer a collaborative work environment that values independent action, diplomatic communication, and a proactive approach to problem-solving. By joining the CARE team, you will help us advance our mission of engagement and support, ensuring that victims' services are accessible, accurate, and compassionate. Step into a role where your skill set meets a higher purpose—apply today to help us make a difference. The ideal candidate for this position will have the following essential experience, demonstrated knowledge, skills and/or abilities: • Criminal justice support and advocacy. • Victim’s rights, crisis intervention techniques and trauma centered care. • Mandated reporting laws and confidentiality laws. • Basic principles and practices of case management. • Write clear, concise, and comprehensive case notes and reports. • Maintain accurate statistical data records. • Analyzing and researching a broad range of inquires submitted to the Office of the Attorney General. • Compiling data. • Assisting in the implementation of programs and the maintenance of related records and reports. Duties require computer proficiency, strong organizational skills, analytical ability, and exceptional written and verbal communication skills. Working Conditions This position has been designated as eligible for telework and is currently a remote-centered position. The position may however require in-person attendance when requested. The selected candidate would report to Department of Justice headquarters in Sacramento if/when required to attend mandated in-person meetings, trainings, etc. Expenses related to travel to the office for required events are the responsibility of the employee. All telework schedules are subject to change and may be reevaluated at any time. You will find additional information about the job in the Duty Statement. Special Requirements • A fingerprint check will be required. • Clearly indicate the Job Control Code (JC-532334) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application. • If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required upon appointment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Strong interpersonal and communication (oral and written) skills • Excellent organizational skills and attention to detail • Ability to work under pressure and perform multiple tasks with accuracy • Possess a high degree of initiative • Ability to maintain a high level of confidentiality • Ability to build and maintain trust-based relationships with multiple internal and external stakeholders • Experience in local district attorney's offices • Experience with community-based providers serving vulnerable, at-risk, underrepresented and/or victims of crime • Experience with high volume in a victim support hotline or crisis line