Collections Analyst (Analyst I)

Job Description and Duties Under the supervision of the Supervisor I, the Analyst I performs analytical duties such as filing Liens, Levies, and Judgments with the California Superior Courts, referring delinquent cases to the Employment Development Department (EDD), Labor Standards and Enforcement (DLSE), and the Contractor's State License Board (CSLB). In addition, regularly contact the public regarding delinquent debts for the Department of Industrial Relations (DIR) Collection Unit. The Analyst I is responsible for the collection of delinquent Accounts Receivable (A/R) for CalOSHA, Pressure Vessel (PV), Elevators (EV), Amusement Ride and Tramway (ART), and Labor Commissioner’s Office (LCO) Wage Claim Adjudication (WCA), and Non-sufficient Funds (NSF) accounts. This posting may be used to fill future vacancies in accordance with 2 CCR §249.3 To be considered for this Analyst I job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility. To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://calcareers.ca.gov/CalHrPublic/Exams/ExamBulletin.aspx?ExamControlId=4774 You will find additional information about the job in the Duty Statement. Special Requirements A STATEMENT OF QUALIFICATIONS (SOQ) IS REQUIRED. The SOQ must be in 12 point Arial font, have 1" margins, be limited to no more than two (2) single-sided pages, and be in narrative form (no bullet points). Only complete applications that include an SOQ will be reviewed, and only the most qualified candidates will be interviewed. Candidates will also be evaluated on how clearly and concisely their qualifications were presented throughout the SOQ (including grammar and punctuation). Resumes and Cover Letters do not take the place of the Statement of Qualifications. The SOQ must address the following: • Describe your work experience, education, and training that would make you a qualified candidate to perform the duties as listed on the duty statement of this position. • Describe your experience that demonstrates your collaboration abilities, time management skills, and communication profiency. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Problem solving • Critical thinking • Customer service skills (internal and external)