Program Analyst I/II (Analyst II)

Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. This position may be filled at either the entry or full-journey level, depending on candidate qualifications. Under the supervision and direction of a Supervisor I, the incumbent will either develop technical expertise through less complex assignments or operate as a full-journey Program Analyst managing the department's more complex and varied analytical work. In this role, the analyst manages the full life cycle of Employment Training Panel (ETP) contracts, statewide Apprenticeship projects, and new contracting models from initial marketing through negotiation, approval, and ongoing compliance monitoring. At the journey level the incumbent may serve as a team leader, peer trainer, and subject matter expert. At both levels the incumbent conducts in-depth research and analysis, applies independent judgment to interpret relevant legislation, regulations, and policies, and presents findings and recommendations to Contractors and ETP Management. Success in this position requires multi-tasking, meeting tight deadlines, providing excellent customer service, and maintaining effective project and workload management. A Statement of Qualifications (SOQ) is required. Please refer to the "Statement of Qualification" section of this job posting for the required formatting instructions, parameters, and question. Applications submitted without an SOQ, or with an SOQ that does not follow the stated instructions, may not be considered. This position is eligible to participate in a hybrid telework schedule. Participation in telework is subject to the Department's policies and supervisor's approval. The job is located at 1100 J Street, STE 400 & 500, Sacramento, CA, 95814. Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click here to visit the California Department of Human Resources (CalHR) website. You will find additional information about the job in the Duty Statement. Special Requirements It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following: • Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678. • Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678. • Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. • Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment If selected for hire, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Analyst II Exam Bulletin Analyst I Exam Bulletin For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ideal candidate will possess demonstrated experience interpreting and operationalizing complex policies, state regulations, and statutes. Advanced analytical and data evaluation skills used to identify alternatives and resolve multifaceted governmental challenges. Outstanding oral and written communication skills suitable for executive-level presentations, formal memos, and public-facing correspondence. Proven customer service skills and the ability to build and sustain beneficial partnerships across internal units and external client groups and stakeholders. A track record of exercising initiative, adaptability, tact, and sound judgment in high-responsibility environments. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ or an SOQ submitted without following instructions may not receive further consideration and may be excluded from the hiring process. A Statement of Qualifications is a narrative that outlines relevant experience, education, and training that specifically qualifies you to perform the duties of this position. A resume, cover letter, or other documents do not substitute for the SOQ. The SOQ must be one full page, but no more than two pages in length, and formatted using Arial 12-point font, single spacing, with one inch margins. The SOQ must contain your name and the position's job control number in the right side of the header. Please address the question listed below: • Based on your knowledge of the Department's mission and the duties associated with the position for which you are applying, describe how your education, experience, and skills qualify you for this position and will help you successfully perform its duties.