IT Associate, CPVE/EV20/MDC (Information Technology Associate)

Job Description and Duties Under the general direction of the Sergeant, the Information Technology Associate is responsible for patrol vehicle mobile communications systems and portable radio systems support. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) a Background Investigation be cleared prior to being hired. • Possession of Minimum Qualifications will be verified before appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diplomas or official, sealed transcripts will be required before the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units, course by course, to which the foreign coursework is equivalent. Foreign education evaluation services can be found at https://naces.org/ and https://aice-eval.org/. A Statement of Qualifications (SOQ) is REQUIRED. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and must be typed and not more than two pages in length, no less than 11 point font, and address the following: • Please describe how your background, experience, education and/or training in Information Technology makes you qualified for this position. Specifically describe any background work in radio communications technologies. • Please describe a complex situation when you had to demonstrate analytical, problem solving, and decision making skills. What was the situation, what were the actions, and what was the outcome? • Please describe your experience gathering requirements from a customer who is multi-tasking and giving incomplete answers. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Exceptional interpersonal, organizational and analytical skills, excellent attendance and punctuality, well-developed written and oral communications skills, excellent computer skills and knowledge of Microsoft Word, Excel, and Access Programs ability to work independently, as well as within a team environment, work well with all levels of headquarters and field personnel, and the ability to meet short deadlines.