CAS Analyst (Information Technology Associate)

Job Description and Duties Under the direction of the Information Technology Supervisor II (IT Sup II), the ITA will independently provide staff support to the governance of information available via the California Law Enforcement Telecommunications System (CLETS) and remain up-to-date with the frequent changes impacting CLETS and independently initiate key actions on a wide variety of complex issues surrounding the administration of CLETS. The ITA will formulate, analyze and recommend policies, procedures, guidelines and standards to provide a common framework for technology governance utilizing various assessment, outreach and communication methods to implement California laws, CLETS and FBI requirements as they relate to access to criminal justice information in DOJ's repository and in support of AB 1747 requirements. The ITA will conduct complex detailed analyses of CLETS usage and prepare and present the information including recommendations for suspension of service before DOJ executive management and the CLETS Advisory Committee. The ITA may act as a team leader or coordinate the efforts of representatives of various governmental law enforcement agencies which includes outreach and training to the law enforcement communities, develop training documents and Power Point presentations; prepare and present information before the CLETS Advisory Committee; and update the California Law Enforcement Website to ensure policy and training information is made available to all CLETS subscribing agencies. You will find additional information about the job in the Duty Statement. Special Requirements A fingerprint check is required. A background check is required (if applicable). The Department of Justice does not provide visa sponsorship and is not an E-Verify employer. Clearly indicate JC – 536216 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to examine information and situations, identify and solve problems, reason, draw valid conclusions, and develop effective solutions. • Ability to handle multiple priorities with strict deadlines. • Experience in the development and delivery of technical and non-technical communications, presentations, and reports, to all levels of staff. • Ability to collaborate with all levels of staff, including upper management, with clear communication and updates. • Knowledge and experience working in a large, complex, and customer-focused service delivery environment. • Ability to adapt to changes in priorities, work assignments, and other interactions. • Knowledge and experience utilizing collaborative tools including SharePoint, Microsoft Teams. • Knowledge and experience utilizing Microsoft Excel, Visio, and other design tools to develop documentation. Statement of Qualifications The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than one page in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. • Describe a time when you had to analyze information and make a recommendation with little to no guidance. • Describe your experience creating or improving technical documentation, user instructions, and/or Desk procedures. Include examples of how your work helped improve efficiency, reduce errors, or support end users. APPLICATIONS WITHOUT A SOQ WILL NOT BE CONSIDERED.