Administrative Support Student (Student Assistant)

Job Description and Duties In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. Under the close supervision of the Manager II for the Business and Consumer Services Agency (BCSA), the Student Assistant performs duties in support of the Agency Administrative Services Unit (ASU). The Student Assistant provides analytical and administrative support for operational processes, documentation, tracking, reporting, and workflow improvement activities. The incumbent assists in evaluating business processes, developing procedural documentation, and supporting program operations to promote consistency, efficiency, and knowledge transfer across support functions. The Student Assistant utilizes the Business and Consumer Services Agency SharePoint document portal and Microsoft Office. You will find additional information about the job in the Duty Statement. Special Requirements This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating “preference under Government Code section 18220”. Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility. Priority consideration will be given to any person receiving State public assistance under the CalWORKS program. Applicants who receive State public assistance need to identify their status as a CalWORKS recipient in the comments area on the application. Applicants must submit a verification of their CalWORKS eligibility status, which may include the most recent Notice of Action showing TANF eligibility or a copy of your last aid check stub. If verification is not submitted with the application, the application will not be processed. (Applicants may obtain verification from the CalWORKS program). Candidates must provide transcripts (unofficial or official) and/or verification of college enrollment with their application when applying for this position. Candidates must be enrolled in a minimum of 6 semester units or 9 quarter units per academic term with no less than 12 semester units or 18 quarter units per academic year. Candidates must have a 2.0 grade point average. Additionally, the candidate's field of study shall correlate with the duties of this position. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Demonstrated experience reviewing, editing, and formatting documents and reports• Advanced experience using electronic office systems; proficient in Microsoft Word, PowerPoint, Excel, Outlook, Teams, Zoom, Adobe Acrobat, and common PC software• Ability to communicate effectively in writing and verbally, using proper grammar, clarity, and professionalism when interacting with the public, departmental staff, stakeholders, law enforcement personnel, and state or federal agencies• Strong ability to prioritize tasks and manage workloads in a fast-paced environment with shifting requests, changing demands, and competing deadlines