IBM System Administrator & AWS Infrastructure Specialist (Information Technology Specialist I)

Job Description and Duties Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) provides technical administration, maintenance and operations (M&O), and support for the Department's IBM Power Systems running IBM i. The WAN environment supports 21 Regional Centers, five Developmental Centers, and two development systems used for the development, testing, and deployment of State software. The incumbent performs system administration, health monitoring, routine PTF maintenance, security administration, backup and recovery, communications and connectivity, system application support, and break/fix troubleshooting. The incumbent fulfills operational support requests and works with Department teams, regional center/developmental center administrators, CDT, IBM, data center providers, cloud service providers, and other vendors to maintain system operations and resolve technical issues. Effective July 1, 2025, State employees are subject to a salary reduction of three percent in exchange for five hours per month of the Personal Leave. Please let us know how you heard about our position by taking this brief survey: https://www.research.net/r/ddsadmin You will find additional information about the job in the Duty Statement. Special Requirements If you are using list eligibility from an on-line exam to qualify for this position, you MUST include with your application any documentation (i.e., copy of transcript, degree, license, etc.) to verify meeting the MQ’s or you may not be considered for the position. The MQs will be verified prior to interview and/or appointment. If it is determined that an applicant does not meet the MQs of the classification, the applicant may not be considered and withheld from the eligible list. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Knowledge of: PK Ware encryption or similar encryption software and the IBM iSeries platform; technology recovery procedures and associated documentation is essential, along with experience gathering, documenting, and communicating detailed technical designs; system planning, implementation, maintenance, and replacement; IBM i administration training; Amazon Web Services (AWS) or similar cloud technologies. Ability to: Analyze, troubleshoot, and utilize problem-solving skills to diagnose and resolve system and application issues; work in a Wide Area Network (WAN) environment and effectively collaborate with a diverse range of internal and external users; provide direct customer service, contract maintenance, and technical support, as well as a comprehensive understanding of technology life cycles and their impact.