Business Analysis & Project Management Office Supervisor (Information Technology Supervisor II)

Job Description and Duties Under the general direction of the California Justice Information Services (CJIS), Enterprise Services Bureau, Project & Portfolio Branch, Project & Portfolio Management Section, Information Technology Manager I, the Information Technology Supervisor II (IT Sup II) manages and oversees the Business Analysis & Project Management Office for the Department of Justice (DOJ). The IT Sup II oversees a unit of project managers/business analysts, and technical staff responsible for the planning, executing, and supporting of IT systems as business process improvements across the department. The incumbent provides supervisory leadership, assigns workloads, sets priorities, ensures adherence to statewide standards, and ensures quality and compliance. The IT Sup II plays a dual role as a Senior Project Manager and Senior Business Analyst and simultaneously supervises staff who perform these functions. The role ensures compliance with the State Administrative Manual (SAM), Statewide Information Management Manual (SIMM), Project Approval Lifecycle (PAL), Business Analysis Body of Knowledge (BABOK), statewide security and privacy policies, procurement rules, and department IT governance processes. The incumbent may be assigned to and responsible for management of multiple projects concurrently. Assignments will involve delegated and non-delegated medium and high criticality projects needed for continued operation of State business processes and/or implementation of legislative mandates. The incumbent will provide leadership, motivation, coaching, remove roadblocks, and inspire the team to do their best work. The incumbent must develop and maintain communication and working relationships within the Project and Portfolio Branch, the CJIS Division, DOJ Divisions, as well as with external and other governmental agencies at all levels. You will find additional information about the job in the Duty Statement. Special Requirements A fingerprint check is required. Clearly indicate JC-537273 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. A background check is required (if applicable). The Department of Justice does not provide visa sponsorship and is not an E-Verify employer. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Experience overseeing and supervising the analyses of information technology projects involving the integration of multiple systems, system interfaces, and development of new system interfaces. • Experience developing project charters, Work Breakdown Structure (WBS), plans, schedules, and conducting risk and issue assessment and analysis. • Extensive knowledge of California's IT policies, including the State Administrative Manual (SAM) the California Project Management Methodology (CA-PMM), Project Approval Lifecycle (PAL), Business Analysis Body of Knowledge, and the Statewide Information Management Manual (SIMM). • Strong understanding of the System Development Life Cycle, including various methodologies (Waterfall, Agile, Hybrid) and tools like Microsoft Project. • Experience holding vendors accountable to project milestones, managing contracts, and overseeing service-level agreements. • Experience supervising teams, coordinating staff workload, documenting goals, probationary reports/annual appraisals, holding staff accountable for performance or attendance issues, documenting and enforcing actions needed to correct behavior or complete assigned work in an orderly and timely manner. • Experience leading organizational change and helping staff adapt to new processes or technologies. • Experience managing and prioritizing deliverables, and allocating resources across multiple competing projects. • Experience supervising project teams in developing and maintaining departmental standards, statewide policies and IT standards including coordinating with state, federal, and local entities in implementing IT initiatives and policies. • Experience planning, administering, and monitoring the unit’s expenditures and budget. • Experience developing project management disciplines to plan and manage IT Projects leveraging the PAL, Business Analysis Body of Knowledge, California Project Management Framework, and Project Management Body of Knowledge. • Experience with Budget and Cost Management. • Experience planning, developing, and managing of IT procurement and contracts. • Experience delivering presentations to all levels of staff, management, executives, and vendors with confidence, professionalism and diplomacy. • Experience communicating through exceptional written and verbal communication skills, strong negotiating skills, and representing the department with control agencies • Ability to establish cooperative relationships with executive management, project sponsors, and external partners to gain support for BAPMO goals. • Ability to ensure projects comply with departmental and state standards, including risk management and performance metrics. • Ability to reason logically, analyze situations, provide guidance to staff/project teams, and reach sound conclusions or recommendations. • Ability to remain calm, in high pressure situations, and knowing when to escalate items as appropriate. • Ability to consistently produce high quality work products, exercise a high degree of initiative and independence. • Ability to lead problem resolution activities, including troubleshooting team challenges and managing stakeholder expectations during project assignments. • Proficient with MS Suite including Project, PowerPoint, Excel, Word, and SharePoint and Visio. Statement of Qualifications The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements. For each of the statements below, please provide specific examples of your experience in the relevant areas. Include a discussion of pertinent issues, course of action, outcome and measurements of success. • Provide a detailed description of your experience managing a multi-disciplinary technical team. Include the number of staff supervised, their classifications (e.g., IT Specialists), and how you handled performance management and staff development. • Describe the most difficult project management problem you have encountered. Explain the situation, the specific actions you took to resolve it, and the ultimate outcome for the project and organization. • Describe your experience implementing or managing IT project governance using frameworks such as the California Project Management Methodology (CA-PMM) or Project Approval Lifecycle (PAL). How did you ensure compliance across various project teams?