Office Assistant (Office Assistant (Typing))

Job Description and Duties This is a limited term position, it may be extended up to 24 months and/or become permanent. In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians. Please let us know how you heard about our position by taking this brief survey. Department of Consumer Affairs Recruitment Survey CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job. Under the close supervision of the Supervising Special Investigator I (SSI-I) within the Intake & Mediation Center (IMC), the Office Assistant (Typing) (OA) performs clerical support tasks necessary for the intake, documentation, and preparation of consumer complaints. The OA assists by organizing complaint materials, preparing form correspondence, collecting documentation, updating complaint information in CSLB systems, and supporting routine communication with consumers and contractors. These duties help maintain timely complaint processing and support CSLB's consumer protection mandate. You will find additional information about the job in the Duty Statement. Special Requirements • The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website. Fingerprinting: Chapter 2, section 154.3 California Business Professions Code (a) pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related information required by the Department of Justice for an employee, prospective employee, contractor, subcontractor, or volunteer. The Department of Justice shall provide a state- or federal-level response pursuant to subdivision (p) of Section 11105 of the Penal Code. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to: Perform clerical work, including ability to spell correctly; use good English; make arithmetical computations; operate various office machines; follow oral and written directions; evaluate situations accurately and take effective action; read and write English at a level required for successful job performance.