PROGRAM TECHNICIAN II

Job Description and Duties Under general supervision provided by the Supervising Program Technician II, the Program Technician II will independently provide sensitive and detailed information to employees, state agencies, public, or other public jurisdictions and have a working knowledge of all duties performed in the Warrant Distribution Unit. This position will be required to monitor the public counter and reception desk, and act as a back-up to the couriers, which will require lifting and moving boxes weighing up to 50 lbs. without assistance. Duties Performed:(Candidates must perform the following functions with or without reasonable accommodations.) • Provide sensitive and detailed program information and direction to the public, employees, and state agencies related to the status of warrants and concerning the process, procedures, laws, rules, and regulations governing the reissuance of warrants. • Pick up, load, carry and deliver moderate to heavy mail and packages to various Sacramento locations of the State Controller’s Office, the State Treasurer’s Office, and State records Center, utilizing hand trucks and flatbed carts while following time schedules and rules of safety. • Provide back up to the Claims Processing Unit which includes but is not limited to; Exception Processing, Claims Verification and Reporting, State Payroll Garnishment Claims, Rush Warrants, and Special-Release Claims Processing. • Prepare daily statistical reports utilizing Microsoft Excel and FI$Cal to provide data on in-progress and completed work for submission to the General Disbursements GD manager. You will find additional information about the job in the Duty Statement. Special Requirements A resume is required. Take the required examination here: Program Technician II Examination Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: • Ability to follow oral and written instructions. • Ability to communicate effectively. • Ability to analyze situations accurately and take effective action. • Ability to be flexible in response to changing workload. • Experience with Microsoft Office Suite (Outlook, Word, Excel). • Ability to lift materials weighing up to 50 lbs. • Excellent attention to detail. • Excellent attendance, punctuality, and dependability. • Ability to follow oral and written instructions, policies, and procedures. • Take initiative in work both independently and as a team member.